Outside Sales Representative

Job Description

Job Description

Company Overview :

Master Plumbing and Heating, Inc. is a fast-growing mechanical contractor based in Ludlow, VT. We specialize in delivering high-end plumbing and HVAC solutions to discerning homeowners, second-home owners, and commercial clients throughout the Okemo Valley. With a strong reputation for premium service, craftsmanship, and customer care, we are expanding our sales team to match our rapid growth and demand.

Position Summary :

We are seeking a seasoned Outside Sales Representative with a minimum of 5 years of experience in plumbing, HVAC, or building services sales. The ideal candidate is a self-starter with a proven track record of closing high-value residential and light commercial projects. You will be responsible for identifying new opportunities, managing a robust sales pipeline, and providing consultative solutions tailored to the needs of our high-net-worth clientele.

Key Responsibilities :

Develop and maintain a strong pipeline of residential and commercial leads through field outreach, networking, referrals, and partnership development.

Perform in-home and on-site consultations to assess project scope, customer goals, and system needs.

Prepare and present professional proposals using company CRM and estimating tools.

Build trust-based relationships with customers, delivering a premium client experience from initial contact through post-sale follow-up.

Meet and exceed monthly sales goals, margin targets, and customer satisfaction KPIs.

Collaborate with the design, estimating, and project management teams to ensure accurate handoffs and customer expectations are aligned.

Attend relevant local events and trade shows to promote company services and build brand presence.

Maintain accurate and timely documentation of all sales activities in CRM.

Stay current on market trends, product innovations, and competitor activity in the local market.

Requirements :

• Minimum of 5 years’ experience in outside sales, preferably in HVAC, plumbing, or residential construction services.

Strong understanding of mechanical systems, construction processes, and premium customer expectations.

Proven success in selling large-ticket home improvement projects ($10K+), including remodels, system upgrades, and new installations.

Exceptional communication, negotiation, and relationship-building skills.

Comfortable in luxury environments with high-end clients who demand precision, discretion, and white-glove service.

Tech-savvy with experience using CRM software, proposal tools, and cloud-based productivity platforms.

Valid driver’s license and reliable transportation required.

Knowledge of Southern Vermont geography and real estate market is a plus.

Compensation & Benefits :

Competitive base salary plus uncapped commission structure

Company vehicle or mileage reimbursement

Health, dental, and vision insurance

Paid time off and holidays

401(k) with employer match

Professional development and training opportunities

Why Work With Us?

At Master Plumbing and Heating, we don’t just sell systems — we build long-term relationships. You’ll have the support of a growing, dynamic team, a stellar brand reputation, and the tools you need to close deals confidently. If you’re ready to work with a forward-thinking company that treats its customers and employees like family, apply today.