Business Service Manager, Workforce 1 Bronx

Lead with Good Purpose

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. If you're a nonprofit leader passionate about challenging the status quo, love bringing the right people together to operationalize strategy for the good of others, and believe in the power and potential of people, we want to hear from you!

The Business Services Manager (BSM) for the Bronx and Hunts Point Workforce1 Career Centers plays a critical leadership role in connecting local employers with qualified jobseekers. This role manages both the recruitment strategy and the sales / relationship management functions, ensuring employers' hiring needs are met while building and sustaining long-term partnerships with businesses. The BSM oversees assigned NAICS sectors for the Workforce1 system and applies knowledge of New York City's labor market and economic trends to shape business engagement and recruitment strategies.

The Awesome Things You'll Do

• Recruitment Strategy & Oversight

Design and implement recruitment strategies to ensure a steady pipeline of job-ready candidates across multiple industries.

Build and maintain relationships with employers within assigned NAICS codes across the Workforce1 system.

Serve as a trusted liaison for employer partners throughout the hiring process, ensuring high-quality service delivery.

Manage, coach, and develop sales and recruitment staff, setting goals and conducting performance reviews.

Monitor all business services activity to ensure compliance with SBS Workforce1 policies and procedures.

Our Must Haves

3-5 years of combined recruitment and sales / business development experience.

Bachelor's degree in Business, Human Resources, Workforce Development, or related field (or equivalent experience).

What We Offer

You bring the Good in Goodwill

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don't think you meet all the qualifications listed for the job, we would love to hear from you!

If you need assistance with your application, please reach out to humanresources@goodwillny.org