Duty Manager

Job Description

Job Description

This Is How We Fly

At JSX, we’re not just a lifestyle carrier – we’re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.

About the Role :

As a Duty Manager, you’ll serve as the on-site leader responsible for supporting Supervisors and ensuring the Airport Services Concierge team is empowered to succeed. You’ll work closely with your General Manager to achieve operational performance goals, manage station budgets, and uphold rigorous safety and compliance standards. With a focus on day-to-day execution and long-term improvement, you'll set your station up for success across every shift.

A Day in the Life :

Each day, you'll be onsite — coaching teams, resolving issues, and keeping the station running smoothly.

Responsibilities include :

• Supporting Supervisors with daily operations and performance coaching
• Driving compliance with safety, regulatory, and company procedures
• Managing and optimizing station operations in line with budget targets
• Fostering a culture of accountability, teamwork, and exceptional Customer service
• Leading efforts to continuously improve processes and station performance
• Collaborating with leadership and cross-functional teams to align goals
• Ensuring effective Crew scheduling and real-time problem solving
• Representing JSX with airport stakeholders and external partners

Why You’ll Love This Role :

What Makes a Successful Duty Manager?

We’re looking for someone who is :

Required Experience :

Pay & Perks :

Compensation is $60,000 - $65,000 annually. This was established after performing market research and is aligned with our approach to compensation.

Additional Information :

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).

JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.

Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!