Royal American Management, a national property management company, is seeking an experienced Community Manager for an apartment community in Bainbridge, GA.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
The successful candidate will be responsible for all on-site operations and achieving established financial and operation objectives.
Applicants should be multi-skilled, a self-starter and a strong leader with excellent communication skills.
Experience in HUD and Tax Credit required.
Experience with OneSite preferred.
See Job Description below.
Minimum Requirements :
- Minimum 3 years Property Management experience
- Minimum 2 years HUD and LIHTC experience
- Computer Literate : Microsoft Suite including Word, Excel and Outlook
- OneSite Property Management Software preferred
- Ability to read, interpret and analyze financial statements including Monthly Budget Comparison, Income Statement and Balance Sheet
- Ability to read, interpret and analyze trend reports
- Ability to think strategically, plan and monitor results
- Possess a sense of urgency and accountability Compensation includes :
- Competitive salary
- Company-paid benefits : life insurance and LTD
- Company-subsidized health benefits
- Wellness programs
- Employee Assistance Program
- 401(k) matching contribution
- Fifteen (15) days Paid Time Off (PTO) in the first year
- Twelve (12) paid holidays
- Tuition reimbursement programs and annual scholarship program EOE and Drug Free Workplace Job Description : Under the direct supervision of the Regional Manager and / or Area Manager, the Community Manager is responsible for providing leadership and direction to associates at assigned property.
They mentor and ensure all associates support the corporate mission and understand their role in achieving these established goals.
The Community Manager advocates on behalf of associates to enhance individual performance, as well as provide excellent customer service to residents.
Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.
Job Duties and Responsibilities : This job description does not list all duties that will be required of this position.
You will be required to perform other duties, as requested by your supervisor.
Supervises and provides training to community associatesEvaluates associates' performance, including the completion of annual performance reviewsCounsels under-performing associates and provides critical feedback to improve performanceCreates positive, welcoming, supportive environment for residents, visitors, and community associatesAttract, screen, and select prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection CriteriaMaintains knowledge and awareness of market conditions affecting leasing and operationsDevelops and executes marketing and advertising campaigns for apartment leasingAssists with development and implementation of resident services programmingMaintains sound rent collection procedures, including following up with delinquent accountsDelivers rent deposits to bank and submits relevant documentationOversees security deposit administration including inspecting units to determine resident's balance or refund, preparing disposition letters, and processing security deposit returnsMaintains familiarity with all procedures and requirements for accounts payableParticipates in the preparation of the annual operating budget, and works with the Regional Manager to maintain budgetary guidelinesMonitors landlord-tenant relations and mediates disputes when necessaryUtilizes maintenance software program to enter in and track service request, and regularly reviews maintenance reportsInspects apartments for move in condition and turn over statusInspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintainedEnsure all contractors / vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed Knowledge, Skills and Abilities (KSAs) :Ability to perform all functions of an Assistant Community ManagerWork flexible schedule, including evenings and weekendsTravel for the purpose of conducting property businessPerform in a busy, changing, multi-tasking work environmentExcellent customer service skillsProficiency in One Site preferredComputer literacyDemonstrate strong written and oral communication skills Education and Experience :High School Diploma or EquivalentMinimum three years property management experienceMinimum two years Tax Credit and HUD experienceOne year experience OneSite preferredThe following designations are preferred : ARM (Accredited Residential Manager), CAM (Certified Apartment Manager) Essential Job Functions :Must be able to access all areas of the property's grounds and structures, including multilevel structures, with or without the aid of an elevatorAble to work with at a computer for a minimum of 7 hours daily either standing or sittingEffectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the propertyStrong leadership skills, communication skills, and decision making abilitiesPossess a positive attitude and the ability to smile under all circumstancesNeat, clean, professional at all times throughout the work day and / or whenever present at the community