Office Administrator

About the Role

The Office Admin role at Redwood Hospitality provides essential operational and administrative assistance across all existing locations — Place des Fêtes, Cafe Mado, Laurel Bakery, as well as the upcoming locations. This role ensures consistent execution of company processes, maintains clean systems, and removes repetitive administrative burdens from management teams so they can focus on leadership, hospitality, and driving sales.

This is a detail-oriented, systems-driven role that touches HR, Payroll, Accounting, Vendor Management, and Digital Operations.

Responsibilities HR & People Operations

Manage onboarding paperwork and HR packet processing

Maintain accurate staff contact lists across all locations

Create and deactivate staff emails, Drive access, and payroll profiles

Respond to unemployment claims and W2 requests

Maintain clean HR filing systems and SOPs

Payroll & Cash Management

Review timecards weekly for errors ahead of manager approval

Pre-audit for OT, missed punches, and tip distribution accuracy

Prepare payroll submission spreadsheets for manager review

Manage weekly cash collection, scanning, and organization across all locations

Vendor & Accounting Support

Upload, organize, and track invoices in shared drives

Maintain vendor contact lists and accounting info

Assist with petty cash reconciliation and staff reimbursement tracking

General Administrative Support

Open and process physical mail across all locations

Manage uniform inventory and ordering

Maintain storage unit organization and inventory

Prepare reporting spreadsheets (sales, labor, inventory entry) for management meetings

Reporting Structure

Reports to :  Partner (Steve Wong) and Director of Operations (Kaitlin Marron)

Check-ins : Weekly one-on-one

Tools : Google Drive, Toast, EOTG, Slack, Google Sheets (optional for task tracking)