Auto Property Damage Claims Trainer

Job Description

Job Description

COMPANY OVERVIEW :

Founded in 1989, United Automobile Insurance Company is an innovative and established organization looking for an Auto Property Damage Claims Trainer, to join our team. Family-owned, UAIC, is one of the largest privately held property and casualty insurance companies in the United States. The key to our growth and success is a commitment to providing quality service to our agents and customers, by providing disciplined underwriting, and strategic claims handling. Our ongoing efforts to invest substantial resources in personnel and technology are the foundation of our promise of assuring maximum efficiency and specialized operations in the industry. We are proud that our independent agents and customers have recognized our dedication by making UAIC the market leader in every state where we conduct business.

SCOPE :

We are seeking a knowledgeable and dynamic Auto Property Damage Claims Trainer to design, deliver, and continuously improve training programs for auto claims adjusters. This role focuses on ensuring that adjusters have the technical skills, industry expertise, and customer service acumen needed to handle auto property damage claims accurately, efficiently, and in alignment with regulatory requirements and company standards. This position offers a remote work arrangement within the Southeast region .

Key Responsibilities

• Develop and deliver structured training programs focused on auto property damage claims, including estimating, repair processes, liability assessment, coverage analysis, and applicable state regulations.
• Conduct engaging instructor-led training sessions—virtually and in person—for both new hires and experienced adjusters.
• Create and maintain training materials, job aids, and resources that reflect current industry practices, state-specific laws (e.g., FL, TX, GA), and evolving company procedures.
• Utilize case studies, role-playing, and hands-on exercises to reinforce learning and simulate real-world claim scenarios.
• Partner with claims leadership and subject matter experts to ensure training content is relevant, up-to-date, and aligned with business goals.
• Evaluate trainee performance through assessments, feedback sessions, and observation; provide coaching and development support as needed.
• Monitor training effectiveness using metrics and adjust programs accordingly to drive improvement in quality, accuracy, and customer satisfaction.
• Stay informed on trends in auto claims handling, insurance legislation, and best practices across markets, particularly in nonstandard auto.
• Support the onboarding of new adjusters, ensuring they transition smoothly into their roles with the knowledge and confidence to succeed.
• Serve as a mentor and subject matter expert for auto property damage claims, offering ongoing guidance and professional development.

Qualifications

BENEFITS :

UAIC participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit https : / / www.e-verify.gov / .

UAIC is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. All employment decisions at UAIC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

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