Enterprise Architect, Customer & Digital Platforms

Category / Area of Expertise : IT & Technology

Job Requisition : 451832

Address : USA-IL-Chicago-300 South Riverside Plaza

Store Code : Data Functional Architecture (5158793)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose

As the Senior Customer & Digital Platforms Enterprise Architect, you will be at the forefront of shaping the future of customer experience across a dynamic ecosystem of digital and in-store retail solutions. In this high-impact role, you'll partner with product leaders and engineering teams to design and govern cutting-edge platforms that power seamless engagement, personalized interactions, and next-generation customer journeys.

Your work will accelerate the transformation of our technology landscape-architecting digital-first capabilities that connect customers across channels, enhance personalization, and unlock innovative ways to serve and inspire shoppers. From advanced customer identity and engagement platforms to AI-driven personalization, connected commerce, and immersive digital touchpoints, you will help define the blueprint for how retail experiences evolve.

This role requires a rare blend of strategic vision, architectural expertise, and a passion for innovation. You'll craft enterprise roadmaps that influence long-term strategy while ensuring solutions remain flexible, scalable, and aligned to the ever-changing needs of customers. By bridging business and technology, you'll enable platforms that don't just support retail-they redefine it.

Our flexible / hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Salisbury, NC; Chicago, IL; Quincy, MA; Mauldin, SC.

Applicants must be currently authorized to work in the United States on a full-time basis.

Duties & Responsibilities

Leadership :

• Lead cross-functional IT teams to establish a high-performing, service-driven culture focused on architecture excellence.
• Mentor junior and mid-level architects, driving the development of next-generation IT talent within the organization.
• Act as a change agent, challenging the status quo to improve business performance, productivity, and innovation.

IT Solution Architecture :

IT Architecture Target State and Roadmap :

Risk, Compliance, Security :

Innovation & New Technology :

Financial Management :

Required Qualifications

Preferred Qualifications

Salary Range : $151,200 - $226,800

All ADUSA job offers take multiple factors into consideration including, but not limited to salary range, internal equity, a candidate's qualifications, geographic region, job-related knowledge and skills.

This position is eligible for an incentive bonus based on company performance as provided by the plan terms and governing documents.

#LI-CW1 #LI-Hybrid

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.