Client Support Associate

A company is looking for an Associate, Client Support.

Key Responsibilities

Provide general support for the Loan Platforms, including user onboarding and account maintenance

Analyze client administrative details and tax forms while maintaining entity identifiers

Capture user feedback and work with a global team to improve products and services

Required Qualifications

Ability to think analytically and question processes

Proficiency in Microsoft Office, especially Word and Excel

Experience with internet-based applications

Ability to identify and escalate issues effectively

Strong organizational skills and ability to multitask in a fast-paced environment