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Engineer

Engineer

Tata Consultancy ServicesRolling Meadows, IL, United States
4 days ago
Job type
  • Full-time
Job description
  • Project-based IT work that implements a broadest range of IT equipment, including network equipment, servers, terminals, personal computers, cabling, and related software products.
  • Provides advanced, hands-on technical support as escalated from Service Desk.
  • Communicates and escalates incidents and requests.
  • Logs and tracks incidents and requests; reviews incident and requests.
  • Investigates hardware problems and performs minor system hardware and communication connection repairs
  • Acts as facility lead on technical project implementations; coordinates infrastructure-based needs for facility based new construction or real estate moves
  • Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance
  • Aids and trains users on proper use of technology
  • Mentors and / or collaborates with other Technical Analysts and other members of GTS.
  • Participates in facility-based IT project planning and budgeting, as needed
  • Effectively works with regional and other GTS personnel to ensure that division priorities and standards are achieved
  • Adheres to and supports GTS standards, policies and procedures
  • Performs other duties as assigned
  • As a Lead you must have had recent previous experience of a team working for you as a Lead. This position has the potential of leading a large team of analysts up to 20.
  • Must have an executive presence and excellent communication skills. Will be dealing with associate level to executive - both in person and on the phone.
  • Demonstrates broad knowledge of technology and solutions
  • Proactively manages resources and priorities workload
  • Demonstrated ability to multi-task; Possesses strong analytical skills
  • Demonstrated customer orientation, strength in analytical, math, and reasoning skills
  • Effectively communicates verbally and in writing
  • Demonstrated proficiency in MS Office applications
  • Provides onsite technology support on projects
  • Must be able to drive to assigned sites to complete work
  • Overtime may be required in meet project deadlines.
  • Sitting for extended periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects.
  • Physically able to participate in trainin g sessions, presentations, and meetings.
  • Some travel may be required for the purpose of meeting with clients, stakeholders, or off-site personnel / management (min 30%)
  • Valid state drivers license."
  • Salary Range- $70,000-$80,000 a year

    TCS Employee Benefits Summary :

    Discretionary Annual Incentive. Comprehensive Medical Coverage : Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support : Maternal & Parental Leaves. Insurance Options : Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth : Commuter Benefits & Certification & Training Reimbursement. Time Off : Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance : Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

    #LI-SP3 #LI-VX1

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    Engineer • Rolling Meadows, IL, United States

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