Inside Program Supervisor

The Inside Program Supervisor is responsible for providing general support to the associates for a single client or multiple client(s). Typically based in a branch. Providing general management to temporary employees. Responsible for assisting client's HR representatives and supervisors in various situations related to temporary employees. Partners to develop solutions to meet staffing needs Source, screen and select candidates to fill temporary, temporary to permanent, and permanent job orders according to client's requirements. This position requires a focus on accountability, organization, sense of urgency, and commitment to ability and teamwork in a sometimes highly stressful environment. Key Responsibilities :

• Executes on-site temporary employee programs in order to achieve both client and PLG business objectives
• Analyzes hiring needs, determines best standard recruiting methods, and creates / deploys client specific and / or role-specific recruiting plans.
• Assist HR representatives, supervisors or temporary employees with all temporary employment needs through ongoing client communication and regular site visits.
• Establish strong working relationships with all HR representatives, supervisors, and temporary employees to develop trust and provide excellent customer service.
• Procures and maintains appropriate employment documents.
• Responsible for documenting all candidate or associate communications into the operational software system.
• Facilitates employee feedback surveys and exit interviews.
• Accurately maintain and update applicant, employee, and client data within operational software systems.
• Builds and maintains relationships with both passive and active candidates.
• Responds to and addresses candidate, temporary employee and / or client inquiries or escalations.
• Assist corporate with unemployment related claims and / or hearing.
• Responsible for tracking and holding teams accountable to weekly metrics, open orders, fill time, headcount, KPI's, and other reports as determined.
• Responsible for completion of temporary employee payroll.
• Adheres to standard operating procedures, employment regulations, and general human resource responsibilities.
• Prepare, present and organize attendance incentives, referral bonuses, and employee appreciation events.
• Provide co-employment compliance / enforcement with client.
• Ensure contract compliance and safety requirements are met.
• Communicate and implement policy changes.
• Other functions as needed. Qualifications :
• One (1) year of recruiting experience is required.
• Two (2) or more years' customer service experience in a fast-paced atmosphere or previous on industry experience helpful but not required
• Experience working with Vendor Management Systems helpful but not required
• Sales or marketing experience helpful but not required
• Associate degree or High School diploma (or equivalent) with equivalent business experience is helpful
• Computer proficiency in MS Office applications, specifically Word, PowerPoint, Outlook, etc.Advanced skills in Excel required
• Knowledge and experience with general staffing HR / duties
• Knowledge of current sourcing and recruiting trends, and best practices.
• Required to work with various computer programs and reporting mechanisms used on a regular basis
• Strong verbal and written communication skills
• Demonstrate consistent, positive interactions with team members, supervisors and employees
• Ability to work effectively in a team environment, manage several projects simultaneously and set priorities to ensure deadlines are met
• Strong attention to detail and effective problem-solving skills
• Ability to work independently, must be a self-starter with a strong drive to succeed
• One (1) year of recruiting experience is required.
• Two (2) or more years' customer service experience in a fast-paced atmosphere or previous Physical Requirements : To successfully perform the duties of this job, the staff associate is required to have the ability and skills sufficient to communicate and visit other offices, prospects and clients. Company Values :
• Customer Centric
• Play Like a Champion
• Leaders Go First
• Have Each Other's Back
• Always Be Learning
• Data Driven Decisions
• Get to Yes #IND004