National Account Portfolio Director

National Account Portfolio Director

Join allied universal as National Account Portfolio Director and drive growth for our most prestigious partner portfolio.

Company Overview

Allied Universal® North America’s leading security and facility services company offers rewarding careers that provide a sense of purpose. You will be part of a culture that positively impacts the communities and customers we serve.

Job Description

As Client Portfolio Director you will collaborate with branch leadership to provide operational oversight across a nationally distributed portfolio, ensuring consistent service delivery and alignment with client expectations at every location.

Responsibilities

• Lead and mentor a team of Account Managers, fostering accountability and collaborative teamwork.
• Build, maintain and grow client relationships, ensuring satisfaction and security needs are met.
• Deliver high‑quality service by strategically managing Account Managers and maintaining industry standards, company policies, and regulatory requirements.
• Analyze and report operational metrics and KPIs using Allied Universal’s Business Intelligence Platform, maximizing efficiency and productivity.
• Identify and mitigate security risks; develop and implement security protocols, training and response plans.
• Work with branch leadership to strengthen financial performance within your portfolio, managing budget allocation, driving revenue growth, reducing non‑billable overtime, improving cash collections, and controlling expenses.
• Collaborate with sales to drive organic business growth within existing client operations.
• Travel nationally (25%).

Qualifications (Must Have)

Preferred Qualifications

Benefits

Equal Employment Opportunity

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law.

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