Clerk III - Human Resources

Clerk Position

The Clerk class is a non-supervisory role responsible for time, attendance and office support duties such as preparing, receiving, reviewing, and verifying documents; processing transactions; maintaining office records; and locating and compiling data or information from files and other data sources. Clerical work requires knowledge of an organization's rules and procedures and requires training, experience, or working knowledge related to the tasks to be performed. In this class, Clerks are classified as Levels I-IV, with varying degrees of responsibility. Clerks combine a practical knowledge of accounting, budget, or other financial management related clerical support functions with procedural knowledge in carrying out the goals of their particular organization.

Examples of Duties :

Reads source documents such as canceled checks, sales reports, or bills, and enters data into specific data fields using keyboards or scanners

Operates office machines, such as photocopiers and scanners, facsimile machines, voicemail systems, and personal computers

Operates computers programmed with accounting software to record, store, and analyze information

Checks figures, postings, and documents for correct entry, mathematical accuracy, and proper codes

Classifies, records, and summarizes numerical and financial data to compile and keep financial records, using journals and ledgers or computers

Debits, credits, and totals accounts on computer spreadsheets and databases, using specialized accounting software

Receives, records, and banks cash, checks, and vouchers

Complies with federal, state, and City policies, procedures, and regulations

Compiles statistical, financial, accounting, or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses

Codes documents according to City procedures

Reconciles or notes and reports discrepancies found in records

Accesses computerized financial information to answer general questions, as well as those related to specific accounts

Matches order forms with invoices and records the necessary information

Answers telephones, directs calls, and takes messages

Files and stores completed documents in appropriate locations; Retrieves materials in alphabetic, numeric, or chronological order

Maintains and updates filing, inventory, mailing, and database systems using a computer

Compiles, sorts, and verifies the accuracy of data before it is entered

Communicates with customers, employees, and other individuals to answer questions, disseminate or explains information, take orders, and address complaints

Collects, counts, and disburses money; does basic bookkeeping and completes banking transactions

Completes and mails bills, contracts, policies, invoices, or checks

Opens, sorts, and routes incoming mail, answers correspondence and outgoing mail

Processes and prepares documents such as expense reports, invoices, receipts, statements, or other documents

Compiles, copies, sorts, and files records of office activities, business transactions, and other activities

Gathers, records, and proofreads data and other information, such as records and reports

Types, formats, proofreads, and edits correspondence and other documents using personal computers

Compares data with source documents or re-enters data in verification format to detect errors

Stores completed documents in appropriate locations

Locates and corrects data entry errors or reports them to supervisors

Compiles, reviews, analyzes and records payroll time, payroll data, withholdings, benefits, and other employee related data

Performs special projects and other duties as assigned

Minimum Qualifications :

Education For all Clerks, it is a requirement to have completed High School graduation or General Education Development (GED) certificate. Experience In addition to the minimum education requirements the following experience requirements also apply :

For entry into the Clerk position, no work experience is required; however, the minimum education requirements must be met. One year of paraprofessional experience in general office of clerical work is preferred; however, it is not required. Clerks must demonstrate proficiency with integrated word processing and spreadsheet functions. For selection, appointment to Clerk level II or higher, in addition to the minimum education requirements, more progressive levels of experience are required based on the following : Clerk III at least three (3) years of experience Equivalency Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.

Supplemental Information :

Evaluation Plan :

• Computerized Assessment : 30%
• Interview : 50%
• Evaluation of Training, Experience, & Personal Qualifications (TEP) : 20%
• Total of Computerized Assessment, Interview, and Evaluation of T.E.P : 100%
• Detroit Residency Credit : 15 Points
• Veteran Points : 0-15 Points

Employment Benefits :

The City of Detroit offers a competitive and comprehensive employee benefit package. Benefits include, but are not limited to the following :

HEALTH :

Medical - Eligible for hospital, surgical, and prescription drug benefits.

Dental

Vision

INSURANCE :

Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.

Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.

PAID TIME OFF :

Sick Leave

Vacation

Holidays

OTHER LEAVE BENEFITS :

The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave

RETIREMENT BENEFITS :

City Employees Retirement System As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after :

Completion of thirty (30) years of service; - At age sixty (60) if you have at least ten (10) years of service, or - At age sixty-five (65) with eight (8) years of service.

In the event of disability, other eligibility rules apply); - An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;

Employees are vested after ten (10) years of service, regardless of age.

ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.

Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.