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RPM Living is hiring: Community Manager in Rosharon
RPM Living is hiring: Community Manager in RosharonRPM Living • Rosharon, TX, United States
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RPM Living is hiring : Community Manager in Rosharon

RPM Living is hiring : Community Manager in Rosharon

RPM Living • Rosharon, TX, United States
17 days ago
Job type
  • Full-time
Job description

Overview

At RPM Living, we’re in the business of extraordinary. We believe a people-first approach is the key to success, which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility through career training and education. Join us and start your extraordinary journey today.

Position Summary

The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident relations and interpersonal skills and will be able to communicate effectively, lead, train, be dependable, professional, and a team player.

Responsibilities

  • Lead property staff, conduct candidate interviews, manage onboarding, training, timesheet approval, and conduct quarterly discussions and annual assessments in accordance with Company policies, values, standards.
  • Drive team performance, offer feedback to underperforming associates, and manage disciplinary actions in collaboration with HR.
  • Conduct ongoing training with office staff, covering leasing paperwork, workplace safety, and other daily operational needs.
  • Motivate associates through recognition programs, training, and team-building activities to boost morale and enhance productivity.
  • Assist in budget preparation and ensure adherence to approved budgets.
  • Complete month-end and year-end financial reporting and provide monthly budget variance reporting within + / - 10% per line item.
  • Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues.
  • Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company’s standards.
  • Provide excellent customer service while maintaining the highest standards for resident service.
  • Analyze and interpret market and economic trends and partner with marketing to implement short- and long-range leasing strategies to achieve occupancy and revenue goals.
  • Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed.
  • Manage the client / owner relationship by meeting with owners, conducting property tours, providing updates, and responding to owner requests as needed to maintain a positive working relationship.

Education & Experience

  • Bachelor’s degree from a four-year college or university, or 1‑2 years of relevant experience; or a combination of education and experience.
  • 3+ years of related multi‑family property management experience.
  • Strong leadership and management skills.
  • Team player, professional, and effective communication skills.
  • Proficient in Microsoft Office Suite and property management software.
  • Valid Driver’s License required.

    • Physical Requirements

  • Extended periods of sitting at a desk.
  • Climbing stairs.
  • Reading documents, computer screens and data.
  • Hearing and understanding verbal communications in person and over the phone or computer.
  • Lifting or carrying items such as files or office supplies weighing up to 20 pounds.
  • Operating a computer, keyboard, mouse and other office equipment.

    • Work Environment

    This role is based on site, primarily in an office setting but may require occasional time outside with exposure to the elements. The office is an open setting which may include bright lights, constant noises and distractions.

    Benefits

  • Weekly pay for all associates working onsite at an apartment community.
  • Comprehensive healthcare coverage available for all full‑time, regular associates.
  • Employer‑paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with robust company match.
  • Opportunities for professional development, career growth, and role‑based learning plans.
  • Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG).
  • Paid time off plus floating holidays and volunteer days.
  • Discounted perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts).

    • RPM Living participates in E‑Verify. For more information, see the E‑Verify Participation Poster and the Right to Work Poster. RPM Living is an Equal Opportunity Employer.

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    Community Manager • Rosharon, TX, United States