Job Posting Title Field Support Specialist
Sunpro, Inc.Provo, UT, United States18 hours ago
Job type
- Full-time
Job descriptionVisualizes, fulfils, and implements the companys vision and core values. Provides support activitie s both in the office and in the field for Sales Representatives by processing customer orders, tracking and reporting key data, and maintaining account records, etc. Visits customer sites to walk jobs and ensure plan accuracy and deliver product as needed and requested. Meets with customers on-site to review selections of product options. Must be committed to developing new sales leads. Prepares project bids from beginning to end by conducting research, collecting data, estimating, and interfacing with key internal and external partners. Submits jobs for credit approval. Requests estimates from the estimating department. Orders special order items through Bistrack or vendor directly and follows through with appropriate office to avoid delays. Ensures order details in Bistrack are accurate, confirms that price, discount level and product requirements are correct. Ensures pricing on P.O. is correct. Contacts external customers and prospects to arrange appointments, answer questions, or to update them regarding the status of an order or a delivery. Communicates customer needs / concerns to Sales Rep, informing him / her of any problems or issues that may affect customer relations. Tracks and communicates stock availability and production schedules to Sales Rep and relevant internal partners. Accurately maintains customer records, ensuring that customer, prospect, and account information is correct. Prepares and maintains accurate sales, activity, and expense reports. Monitors customer job progress. Performs credit collection on past due accounts for assigned customers as requested. Assists field labor personnel. Adheres to all safety protocols and Company policies and procedures. Performs any other duties, responsibilities or tasks as assigned. Exceptional interpersonal, problem solving, and technical skills. Ability to review and analyse detailed information. Robust information and task management skills. Detailed knowledge of Sunpros products, processes, and relevant production capabilities. Exceptional communication and customer service skills. Strong attention to detail. High School Diploma or GED. College education is an advantage. 1-2 years of experience as a Field Support Specialist or in similar complex role in sales, construction, or related field Physical Work Requirements - Medium : exerting up to 15 lbs of force regularly. Repetitive motion associated with operating a computer and other office equipment. May be exposed to weather and elements as a major part of job takes places at job sites.
Overview
Are you looking to work for a company that truly values their employees?
Would you like to become involved in projects that benefit your communities?
Do you want to work with leaders that invest in their team members?
Are you ready to work for a stable, innovative, and fast-growing company?
If you answered yes, join us at Sunpro as we keep building better communities. Our diverse company culture is one reason employees choose to grow with Sunpro. In return for your contributions, you will be rewarded with career growth opportunities, an incredibly competitive market salary, and other benefits that include :
- Responsible time off (RTO)
- Comprehensive medical, dental, and vision insurance plans
- 401(k) with a high percentage match
- Generous profit sharing
- Cell phone stipend
- Referral bonus opportunities
- Employee discounts
- And more!
JOB TITLE : Field Support Specialist
JOB LOCATION : Provo, Utah
STATUS : Full-Time
FUNCTION : The Field Support Specialist provides sales support to the sales representative by performing customer support both in the office and in the field. Is involved in projects under the location managers and sales representatives direction. Serves as point of contact for triaging project questions.
KEY ACTIVITIES :
KNOWLEDGE AND SKILLS :
EDUCATION / EXPERIENCE
PHYSICAL REQUIREMENTS
This description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making employment decisions. Duties associated with this job and the corresponding job specification may be changed at any time to accommodate Company business needs.
Sunpro is an Equal Opportunity Employer.
#J-18808-Ljbffr
Create a job alert for this search
Title Specialist • Provo, UT, United States
Related jobs
Are you looking to work for a company that truly values their employees? Would you like to become involved in projects that benefit your communities? Do you want to work with leaders that invest in...Show moreLast updated: 18 hours ago
Field Customer Support Specialist (Collections).Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want.
We can provide this access by being a ...Show moreLast updated: 18 hours ago
Get AI-powered advice on this job and more exclusive features.This range is provided by HCLTech.Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Di...Show moreLast updated: 18 hours ago
Provides on-site field support to customers including installation, and servicing and repairing of systems and equipment.
Answers customer questions and resolves issues.Refers other issues / questions...Show moreLast updated: 30+ days ago
QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...Show moreLast updated: 30+ days ago
As a seasonal support driver (SSD), you’ll deliver packages to communities and businesses in the comfort of your own vehicle.
This is a friendly, physically active role, so you’ll need to enjoy fast...Show moreLast updated: 1 day ago
Hub Group is Now Hiring CDL-A Drivers in North Salt Lake City, UT!.Earn $67,391 per Year - Multiple Home Time Options - Excellent Benefits.
Local and regional routes available.High-quality medical, ...Show moreLast updated: 30+ days ago
Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 6 days ago Provide customer and repair support to internal and external customers.Resolve technical and operational questions regarding ICU Medical's pump infusion systems business.
Process customer orders and...Show moreLast updated: 18 hours ago 
Patient Ambassador (High-Volume Logistics for Premium Wellness Services).Full-Time, On-Site (MF, 8 : 30 AM 5 : 30 PM).Be the Face of the Future of Medicine : .
Every patient who walks through our doors be...Show moreLast updated: 30+ days ago
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 26 days ago Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 6 days ago 
We Don't Follow Trends, We Create Them.For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide.
With our customer base continuously growi...Show moreLast updated: 30+ days ago Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 26 days ago Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 6 days ago Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago 
Onsite / Hybrid South Salt Lake City, UTAH.Contract-to-Hire (6 months to start, with potential for extension or conversion).
The Engineering Support Specialist is part of the IT Services team (4 peopl...Show moreLast updated: 18 hours ago
Franchise Support and Quality is a team in the Field Operations department.We provide support to Crumbl franchise locations by making it easy for Owners, Operators, Managers, and Crew Members to ge...Show moreLast updated: 18 hours ago
- Promoted
- New!
Field Support Specialist
Utah StaffingProvo, UT, United StatesFull-time
- Promoted
- New!
Field Customer Support Specialist (Collections)- Winter Garden, FL
Rent-A-CenterDraper, UT, United StatesFull-time
- Promoted
- New!
Desktop Support Specialist
HCLTechMidvale, UT, United StatesFull-time
Field Technical Support Rep-1
eTeam IncSalt Lake City, Utah, United StatesFull-time
Quick Apply
- Promoted
Telemedicine Physician
QuickMDMidway, UT, USFull-time
- Promoted
Seasonal Support Driver
United Parcel ServiceEUREKA, UT, United StatesPart-time +1
- Promoted
Experienced CDL-A Truck Driver - Earn $67,391 / Year + Home Time Options
Hub GroupWallsburg, UT, USFull-time
- Promoted
Take Surveys Get Paid!
Prime InsightsCottonwood Heights, UT, USFull-time
- Promoted
- New!
Technical Support Specialist
Utah StaffingSalt Lake City, UT, United StatesFull-time
- Promoted
Patient Ambassador
Energy4LifeCentersPark City, UT, USFull-time
- Promoted
United States Customs and Border Protection Officer
U.S. Customs and Border ProtectionGoshen, Utah, USFull-time +1
- Promoted
Work From Home - Take Surveys and Earn!
Prime InsightsHolladay, UT, USRemote
Full-time
- Promoted
Retail Sales Associate
Ashley Global Retail, LLCCharleston, UT, USFull-time +1
- Promoted
U.S. Customs and Border Protection Officer
U.S. Customs and Border ProtectionGoshen, Utah, USFull-time +1
- Promoted
Fully Remote Survey Participant
Prime InsightsHolladay, UT, USRemote
Full-time
- Promoted
Customs and Border Protection Officer
U.S. Customs and Border ProtectionGoshen, Utah, USFull-time +1
- Promoted
- New!
Desktop Support Specialist
ProFocusSalt Lake City, UT, United StatesFull-time
- Promoted
- New!
Technical Support Specialist
Crumbl CookiesLindon, UT, United StatesFull-time