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Customer Support Specialist

Customer Support Specialist

Compunnel Inc.Westbrook, Maine, United States
1 day ago
Job type
  • Full-time
Job description

Must haves :

  • 2+ years Customer Support
  • Ability to work with billing issues
  • Strong problem-solving skills
  • SAP (or similar) preferred

Required Abilities :

  • High quality customer facing inter-personal skills, with experience working with customers and maintaining good customer relationships.
  • Technical record keeping management skills.
  • Reasoning and analytical skills to resolve issues.
  • Phone skills, with ability to establish rapport.
  • Attention to detail.
  • Organized with ability to multi-task.
  • Ability to work independently and as part of a team.
  • Supervisory skills, if a lead position.
  • Communication skills, both verbal and written, including ability to communicate complex technical issues to technical and non-technical users in a professional, positive, friendly and understandable manner.
  • Personal computer skills, including Microsoft Office.
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    Customer Support Specialist • Westbrook, Maine, United States