HR Shared Services Administrator

Why RealCold?

Established in 2022, RealCold was founded to address the unmet needs of the food cold chain sector. By combining high-growth strategic locations, state-of-the-art facilities, and exhaustive offerings that include traditional storage programs and diverse value-added services (including DTC), the company has positioned itself as a collaborative and integrated provider for food retailers, producers, and distributors. This mission is reinforced through its highly bespoke solutioning and customer-centric approach. The RealCold platform operates a national, omni-channel network, inclusive of traditional storage offerings, as well as comprehensive direct-to-consumer programs, which can reach the majority of U.S. consumers within 1- or 2-day ground service. For more information on RealCold, please visit www.realcold.com.

Role Overview :

The HR Shared Services Administrator will actively participate as a vital team member of Human Resources. Coordinate activities that support the administration of human resources. The incumbent will be front-facing and responsible for greeting people and fielding HR calls and emails directing them to the proper resource. The incumbent will "own" and master the HRIS system input for Human Resources, onboarding, offboarding, timecard review. Provide administrative support to the HR business partners in conducting various HR processes such as recruitment, candidate sourcing, performance evaluations, annual salary review cycle, and talent review.

Essential Functions and Key Responsibilities :

• Answer, field, and directs phone calls to appropriate resources.
• Receives and distributes office mail.
• Schedules and organizes various meetings appointments.
• Assists with recruitment and interview process to include coordinating and setting up interviews.
• Creates, types, and proofread documents and correspondence produced by department.
• Assist with report building, create and update excel spreadsheets, and assists with creating PowerPoint presentations.
• Processes required paperwork for employee transfers, changes in job classification, salary increases, and other related change in working conditions and employment matters.
• Assists and performs as a backup in payroll, review time cards and ensure that all time cards are approved in preparation for payroll.
• Update the HR information system according to requests made by HR Business Partners (change of position, letters relating to employment, etc.).
• Employment verifications.
• Responsible for maintaining and updating organization charts.
• Maintains accurate and up-to-date human resource files, records, and documentation.
• Answers frequently asked questions from employees relative to standard policies, benefits, hiring processes, etc.; referring more complex questions to appropriate senior-level HR staff or management.
• Assists with creating and sending out employee communication.
• Be the expert on benefits responding to employee inquiries; conduct open enrollment / new hire enrollment and update the benefits administration system with new hires and terminations and notify COBRA provider of terminations.
• Responsible for send all IT requests for new hire set up and termination of access when employees terminate employment and create all badges for building access, and deactivating access badges.
• Tracks and ensures all I9s are completed as required.
• Reconciles benefits statements.
• Launch 30 / 60 / 90 day reviews and follow up with employes and managers to ensure they are completed in a timely manner;
• Hire employees in HRIS, ensure all onboarding is complete.
• Assists with processing of terminations, processing all team member terminations in all systems, to include kicking off the exit interviews.
• Assists with the preparation of the performance review process.
• Prepares new employee files in SharePoint. Keeps SharePoint current with relevant documents.
• Conducts or assists with new hire orientation.
• Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
• Assist with all open enrollment efforts.
• Contributes to other HR initiatives as required.
• Assist with office management tasks such as ordering supplies, stocking supplies, etc.
• Other duties as assigned.

Requirements of the Position :

Knowledge, Skills, and Abilities :

Work Requirements :

Physical Work Environment :

While performing the duties of this job, the employee regularly works in an office setting. This job may involve occasional exposure to some disagreeable elements such as dust, noise, heat, cold, etc. Accidents are improbable other than minor injuries. Environment may be fast paced at times.

Physical Requirements :

This is not an all-inclusive list, but it is intended to give an overview physical requirement for this position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law. While performing the duties of this job, the employee is regularly required to :

What We Offer You :

RealCold is an Equal Employment Opportunity Employer. We believe in providing employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.