Patient Support Coordinator - Eye Care Center

Job Opportunity : Patient Support Coordinator

A Patient Support Coordinator greets, registers, and schedules patients in person and by phone. This position offers great customer service, works well in a fast-paced environment, has good computer skills, and is willing to learn electronic health records and payment systems. This team member works together with providers and staff to support and coordinate our patients' care needs within the department and across the clinic.

Key Job Duties :

• Represent the Mankato Clinic
• Schedule patient appointments to include follow-ups, canceling, confirming, and rescheduling
• Register patients in person and by phone
• Accept and enter payments in computer system
• Update insurance and verify personal information
• Answer incoming phone calls
• Prepare for patient's upcoming visit
• Distribute, explain, and collect patient forms
• Answer patient questions and direct patients to the correct areas
• Perform clerical functions as needed for the department

Required :

Preferred :

BLS (CPR) certification must be obtained within 90 days of hire. Employment is contingent on successful completion of drug screen, health assessment, and background check.

Benefits & Compensation :

Base Pay Range : $16.65-$23.25, initial pay based on relevant work experience. Mankato Clinic is proud to offer our employees work / life balance. All employees scheduled 60-80 hours per pay period are eligible for full benefits.

Visit competitive-benefits-package to view all benefits.

About Us : Patients are at the heart of all we do at the Mankato Clinic. We respect our patients and each other. And we work together as a team to provide compassionate, high-quality care and an awesome patient experience. The Mankato Clinic is locally owned by our physicians who are committed to the health of this region. We offer primary and specialty care with approximately 200 providers and 725 employees located across 12 sites in four communities, including Mankato, North Mankato, St. Peter, and Mapleton. We value each and every member of our staff, empower employees to make decisions and promote honest and open communication. We believe diversity builds a stronger community where all people can thrive. Mankato Clinic promotes an inclusive environment where people feel they belong. We are an Equal Opportunity Employer and select individuals best matched for the job based upon job-related qualifications regardless of age, race, gender, color, religion, creed, sexual orientation, disability, veteran status, national origin, marital status, familial status, status with regard to public assistance, or any other status or characteristic protected by law. Equal Opportunity Employer.