Safety Service Patroller Colonial Heights / Richmond, VA

Join AECOM

Work with us. Change the world. At AECOM, we are delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us.

Safety Service Patrol Operator

AECOM is seeking experienced, creative, and highly talented Safety Service Patrol Operators across Virginia. These positions will be a direct report to the Safety Service Patrol (SSP) Supervisor and Management Team with direct public and multi-agency communications.

The responsibilities of the SSP include, but are not limited to :

• Incident and disruptions in traffic detection.
• Minimizing incident duration by participation of quick clearance techniques
• Clearance of debris and / or obstructions from the roadways.
• Establishing temporary traffic control for emergency responders and providing scene assistance as needed.
• Reversible roadway and high-occupancy vehicle gate operations support to ensure safe and incident-free lane change functions (where applicable).
• Conducting pre and post-trip checks.
• Scheduling and shuttle SSP vehicles for maintenance.
• Perform routine cleaning and restock consumables in assigned vehicle.
• Provide motorist assistance services.
• Ensure adherence to established policies and procedures.
• Maintain up-to-date training and certifications.
• Other ad-hoc initiatives as assigned by the Project Management Team.
• Works under direct supervision performing routine and repetitive duties.
• On-the-job training is received in an area of technical specialty.
• Patrol and monitor a segment of interstate roadway in an assigned region, looking for stranded motorist, roadway deficiencies, site distance problems and obstructions that may cause lane blockage.
• Consistently ensure quality customer service through professionalism, timely response, skill and courtesy.
• Abide by all Federal, State, and Municipal laws, rules and ordinances and maintain a clean driving record.
• Give automotive gas and or diesel fuel to stranded motorist when needed.
• Provide battery boost.
• Provide minor first aid to injured if needed until more advance medical personnel arrive.

Qualifications

Minimum Requirements :

Work Environment / Physical Requirements Essential Functions

Physically able to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles. Work around heavy, moving, dangerous equipment; often standing / walking. The essential functions of this job include the :

Please note : This position is contingent upon successfully completing functional tests for each essential function identified for this position.

Preferred Qualifications :

Additional Information :

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.

What Makes AECOM a Great Place to Work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and communitywhere you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

ReqID : J10138115

Business Line : Transportation

Business Group : DCS

Strategic Business Unit : East

Career Area : Operations & Maintenance