Product Solutions Team Member
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Operating as a key member of the Product Solutions team and the broader Operations department, this individual will be charged with delivering a comprehensive operations strategy for the products within Markel's US Wholesale and Specialty Property and Marine portfolio. This includes, but is not limited to, matching technical and operational solutions to product needs to drive an optimal end-to-end experience, ensuring a seamless experience for Markel employees and our partners in delivering our products to the market.
Responsibilities :
- Partner with stakeholders to address the strategic and holistic technology needs of US Wholesale and Specialty's Property and Marine portfolio, including but not limited to digital distribution (APIs and Portals), data, forms, pricing, compliance, defect fixes, user experience and efficiency
- Own strategic stakeholder engagement for assigned areas, demonstrating a deep understanding of the business; proactively build relationships and connections across Operations, Underwriting and broader Markel to optimize delivery of solutions
- Build, foster and maintain relationships with the broad stakeholder community, including engagement with underwriting, marketing and operations teams to identify customer needs and business objectives
- Serve as Product Owner for the Property and Marine delivery team :
- Adopt and implement Agile best practices, ensuring proper documentation of stories and epics that capture the business needs
- Ensure proper implementation of Agile processes, including refining backlogs, prioritizing user stories, defining project scope, objectives, deliverables, and defining product requirements
- Ensure connection of macro level strategies and business needs to micro technical solutions
- Drive delivery of scalable solutions that meet immediate and strategic business needs aligned to strategic IT roadmaps
- Partner across the Operations department to link technology solutions to workflows and process changes, including UAT and training; help drive technology and process transformation for US Wholesale and Specialty product areas
Qualifications :
5+ years of related insurance experience, representing in-depth knowledge of insurance operations; prior underwriting experience preferredExcellent verbal and written communication skillsAbility to manage multiple and multi-faceted stakeholdersSolution-oriented, creative thinkerUS Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Markel Group (NYSE MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.