American Girl Doll Hair Stylist

CREATIVITY IS OUR SUPERPOWER.  It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team :   The American Girl Retail team is integral in providing lifetime memories to American Girl fans and their families. Our experiential retail stores provide shopping destinations like no other. This requires Innovation, Collaboration, and Execution from all who are a part of this division. Our in-store experiences range depending on location from Girl and Doll Salons, Full-Service Restaurants, Personal Shopping, Ear Piercing (Girl and Doll), hosting Parties / Celebrations to name a few. Expect a dynamic and fast-paced role where you get to make decisions that impact the team as well as our customers.

The Opportunity :   The Experience Associate (Doll Hair Stylist) is located at the AG Retail Flagship Los Angeles location and reports directly to the Assistant Salon Manager. This position is responsible for delivering friendly and informative salon services, as well as the flexibility to adapt to changing business needs.

What Your Impact Will Be :

• Approach, acknowledge, and assist customers promptly.
• Execute styles for dolls successfully according to company standards and demonstrate proper doll hair care and doll skin care techniques.
• Perform ear piercing services for girls and dolls.
• Training and certification will be provided to perform ear piercing services. Trained associates will follow ear piercing procedure checklist, complete waivers, and review After Care procedures with guests.
• Conduct inventory of salon supplies and stock salon area and communicate replenishment needs when needed.
• Participate in Salon events including Doll Hair and Manicure Day events, hair demos, and private birthday parties.
• Assist in other areas of the store as needed.
• Share product knowledge, answer questions, and suggestive upsell other Salon services and complementary products.
• Share information on store events, promotions, and activities with customers.
• Collaborate with co-workers to create a positive work environment and assist in training new associates.

What We’re Looking For :

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!

How We Work :

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors :