Our client is looking for a Technical Architect - Dynamics 365 CE & Power Platform at New York City, NY (Hybrid) It's a Long Term Contract opportunity.
Job Title : Technical Architect - Dynamics 365 CE & Power Platform
Location : New York City, NY (Hybrid 3 days onsite 2 days remote)
Duration : Long term contract
Job description :
Roles & Responsibilities :
- Solution Architecture & Design
- Lead the technical design of D365 CE (Sales, Service) solutions aligned with business processes and transformation goals.
- Define and implement scalable, secure, and extensible CRM architecture.
- Ensure alignment with the End-State Architecture and integration with D365 F&O via Dual-write.
- Platform Modernization & Customization
- Oversee the migration from legacy CRM (AX 2009) to D365 CE for B2B and B2C operations.
- Configure and customize D365 CE using Power Platform, plugins, workflows, and Power Automate.
- Enable out-of-the-box features and extend capabilities using custom development where needed.
- Integration & Data Flow
- Design and implement integrations with :
- Shopify, Espresa, Paymentech, SendGrid
- Databricks Lakehouse for Pet Registry and Microchip Registry Microsoft Dataverse and Customer Insights Ensure real-time data synchronization and robust API-based integrations.
- AI & Customer Experience Enablement
- Support deployment of Microsoft Copilot for AI-powered customer interaction summaries and forecasting.
- Enable data-driven insights through integration with Dataverse and Power BI.
- Collaboration & Delivery Support
- Work closely with enterprise architects, functional leads, and development teams to ensure cohesive delivery.
- Provide technical leadership and mentorship to CRM developers and integration specialists.
- Participate in code reviews, solution validation, and performance tuning.
Required Skills & Experience :
10+ years of experience in CRM solution architecture and development, with 5+ years in Microsoft Dynamics 365 CE.Expertise in :
D365 Sales, Customer Service, Power Platform Azure Integration Services, Dataverse, Dual-write Plugin development, JavaScript, Power Automate, and custom connectors Experience in large-scale CRM implementations and data migrations.Strong understanding of enterprise integration patterns and cloud-native architecture.Preferred Qualifications :
Microsoft Certified : Dynamics 365 + Power Platform Solution Architect Expert Experience with Databricks, Microsoft Copilot, and Customer Insights Familiarity with IPPD 365 or similar delivery frameworks ExpectedOutcomes :
A robust, scalable, and integrated CRM platform supporting B2B and B2C operations Seamless data flow and real-time synchronization across enterprise systems AI-enabled customer engagement and data-driven decision-making High-quality, maintainable technical solutions aligned with business goalsLooking forward for your reply.