Key Account Manager - Summary
Seeking a strategic and results-driven Key Account Manager to lead customer growth initiatives across North America. This role focuses on acquiring new accounts and expanding existing relationships through value-based selling, structured account planning, and cross-functional collaboration.
Responsibilities
- Account Strategy & Growth
Develop and execute customer strategies to drive long-term revenue growth
Manage high-value accounts and build strong relationships with decision-makersIdentify upselling and cross-selling opportunitiesLead structured account planning and stakeholder mappingNew Business DevelopmentPenetrate underdeveloped markets and open new account opportunities
Collaborate with internal teams to position solutions effectivelyConduct market assessments and trend analysis to inform strategySales Execution & ForecastingLead full sales cycle : discovery, proposal, negotiation, and closing
Apply value-based selling to align solutions with customer ROIMaintain accurate forecasts and CRM pipeline disciplineInternal CollaborationCoordinate cross-functional teams to deliver customer solutions
Champion customer feedback to improve offeringsLeverage regional resources to support account responsivenessMarket Engagement & ComplianceStay informed on market trends and competitor strategies
Represent the organization at customer meetings and industry eventsAdhere to ethical standards, safety protocols, and procedural guidelinesQualifications
Education & ExperienceAssociate degree in a technical field preferred
5+ years in B2B sales, account management, or business developmentProven success with complex sales cycles and strategic accountsExperience with CRM systems and structured account planningSkillsStrong communication and executive presence
Proficiency in value-based selling and modern sales methodologiesCollaborative, customer-focused, and self-motivatedFamiliarity with sales enablement tools and proposal platforms#INOCT2025 #LI-AS7 #LI-ONSITE
