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Library Associate 2

Library Associate 2

Library Systems & ServicesJurupa Valley, California, United States
30+ days ago
Job description

Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections / functions of the library; primarily at the circulation desk. Provides customer service to library patrons.

Essential Duties / Responsibilities :

An individual must be able to perform each essential duty and responsibility satisfactorily :

  • Provides customer service by welcoming and registering patrons, issuing library cards, checking out materials and managing patron accounts
  • Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.)
  • Checks in and processes library materials as necessary
  • Accepts and processes fines, fees, or other payments
  • Provides information regarding programs, events, conference rooms, etc.
  • Mails library materials as necessary for patron homebound programs
  • Shelves library materials
  • Addresses or escalates patron conduct or safety issues to appropriate management
  • Follow all legal and policy requirements related to patron privacy and custodianship of patron records.
  • Other duties as assigned

Requirements

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and / or work experience required.

  • Diploma or GED
  • Two years library experience preferred
  • Basic knowledge of library systems and databases preferred
  • Ability to work a regular schedule that may include a combination of days, evenings and weekends
  • Excellent customer service skills
  • Knowledge of Microsoft Office Suite
  • Good communication skills, both written and verbal
  • English / Spanish speaking is a plus
  • Physical Requirements :

    Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves; lift, push / pull, hold / carry of items weighing up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.

    Benefits

    Hourly Rate : $

    Hours per week : 24