Resident Care Coordinator

Description

POSITION : Resident Care Coordinator

REPORTS TO : Health and Wellness Director

FLSA : Exempt

OUR MISSION : We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.

POSITION SUMMARY

The Resident Care Coordinator supervises and evaluates the care of residents in a memory care and assisted living facility. Schedules and trains care staff, and ensures the clinical services are delivered in accordance with regulations and professional standards.

ESSENTIAL JOB FUNCTIONS :

• Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.
• Coordinating patient care plans by liaising with all necessary care providers and medical professions to ensure patient needs are met.
• Coordinate follow-up appointments and refer patients to specialists as needed.
• Looks for ways to improve the quality of patient care provided by the facility.
• Works to create efficient systems and workflows within the clinic.
• Attend departmental meetings and stay up to date on all business initiatives related to the clinic.
• Meet with patients and patient families to ensure their needs are being met and resolve any issues or complaints that arise.
• Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS).
• Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.

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Requirements

EXPERIENCE, QUALIFICATIONS & SKILLS :

community members, volunteers, and other employees.

interpreting medical and administrative information.

PHYSICAL DEMANDS :

The following physical demands are representative of those that must be met to successfully perform the essential functions of this position :