Technical Support Specialist

A company is looking for a Technical Support Specialist II to provide expertise in supporting end users and commercial teams for water analysis products.

Key Responsibilities

Recommend and troubleshoot applications while solving problems related to pH measurements and products

Handle leads from the web and suggest cost-effective products and solutions

Collect data on market trends and collaborate with internal teams to improve product quality and customer satisfaction

Required Qualifications

BS / BA in Biology, Chemistry, Environmental, or related science

Minimum of 2 years technical or laboratory experience, preferably in wet chemistry or water quality

Experience in problem-solving and organization

Ability to work independently and in a team environment