Trust & Safety Machine Learning Engineer

Trust & Safety Machine Learning Engineer

Join to apply for the Trust & Safety Machine Learning Engineer role at Zoom

What You Can Expect As a Machine Learning Engineer on our team, you will play a critical role in shaping the future of Zoom AI through innovative engineering solutions.

About The Team

With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance.

Responsibilities

• Designing, implementing, and optimizing AI / ML algorithms, techniques and solutions to address complex business challenges.
• Collaborating with cross‑functional teams to integrate research findings into scalable engineering solutions that align with business objectives.
• Participating in code reviews, design discussions, and technical presentations to ensure the quality and reliability of our engineering solutions.
• Identifying opportunities for improvement in existing systems and proposing innovative solutions to enhance performance, scalability, and reliability.
• Staying up-to-date with the newest developments in AI / ML research and engineering to continuously improve our technical capabilities.

What We’re Looking For

Salary

Minimum : $98 900,00

Maximum : $228 700,00

In addition to the base salary and / or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus and equity value. Note : Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Anticipated Position Close Date

11 / 05 / 25

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In‑Person is indicated in the job description / posting.

Benefits

As part of our award‑winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work‑life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem‑solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth‑focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non‑accommodation‑related requests, such as application follow‑ups or technical issues, will not be addressed.

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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