Customer Service Associate - Full-Time

At Midwest Shooting Center, we embrace growth, teamwork, and excellence. Our purpose is to build an industry leading firearms business that enhances the lives of our employees, customers, and communities by providing a welcoming, safe, and professional environment for our customers while developing top-tier talent within our team. We are proud of our culture, built on trust, performance, and mutual respect, and we hire, reward, and develop around our core values : Team-Driven , Adaptability , and Ownership .

Full and Part Time positions available

Hourly Base Pay : $12.00 - $14.00

Supplemental Pay : $3,000 - $5,000 annually

Your Role as a Sales Associate :

As a Sales Associate, you are a vital part of the Midwest Shooting Center experience. This is more than a sales job, it's a customer engagement and leadership opportunity. You'll be responsible for connecting with customers, understanding their needs, and providing tailored solutions that support our core services : memberships, training programs, and retail products.

Day-to-Day Responsibilities :

• Greet and assist customers on the retail floor and range with enthusiasm and professionalism.
• Perform all sales transactions and firearm-related processes in compliance with federal and state regulations.
• Conduct range check-ins / outs and act as a certified Range Safety Officer (RSO).
• Maintain store appearance : cleanliness, organization, and product presentation.
• Engage in regular training and uphold our safety, compliance, and service standards.
• Share knowledge with teammates and contribute to a respectful, high-performance work environment.
• Execute the MIDWEST Way and ensure every customer leaves satisfied.

Expectations :

Key Competencies :

Why Join Midwest Shooting Center?

Ready to grow with us? Apply today and be part of a culture where excellence, safety, and service drive everything we do.

Compensation details : 12-20

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