Lead Sales - Rancho Cucamonga

Overview

Job Category : Thrift Stores - all positions

Requisition Number : LEADS021673

Locations : The Salvation Army (TSA), Adult Rehabilitation Centers (ARC)

Note : TSA / ARC is a no-fee program to assist men and women in completing our drug / alcohol rehabilitation program. Employees contribute to maintenance and effectiveness of the program, providing purpose and opportunity.

ESSENTIAL JOB DUTIES

• Takes an active role and partners with the Store Manager in daily store operations, including opening / closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards, and donations.
• Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store and / or Assistant Manager. Discuss concerns with District Sales Manager.
• Assist Store Manager to monitor and analyze key performance indicators to drive store sales and profitability as projected by budget and goals set by Command Retail Directors and Command Administration.
• In the absence of the Store Manager and Assistant Manager, schedule store employees to ensure appropriate coverage; coordinate daily morning and shift-change team meetings; provide coaching, training, and development to store employees; ensure processing of paperwork per Review Standards, especially Time and Attendance compliance.
• Ensure high levels of customer and donor satisfaction through excellent service to meet their needs while maintaining good community relations; develop strategies to improve service to maximize the customer experience.
• BRP (Back Room Processing) – support Store Manager to ensure Back Room Processors / Warehouse Associates work effectively and efficiently to meet daily processing goals.
• Responsible for supervision, support, and reporting of program Beneficiaries if / when Work Therapy Assignments are in place at the store.
• In the absence of the Store Manager and Assistant Manager, protect and secure store currency, inventory, and property, including safe funds, bank deposits, products for sale, store equipment, and building security.
• Ensure building is secured during non-operating hours with alarm system arming and alert protocol.
• Ensure safety measures are established and maintained consistent with ARC policy and governmental regulations; report safety issues and incidents immediately; assist in conducting and recording mandatory Weekly Store Meetings.
• May transfer or be relocated to other stores based on business needs.
• Complete all tasks assigned by the District Sales Manager, Command Retail Directors and Command Administration.

QUALIFICATIONS

PHYSICAL REQUIREMENTS

PAY AND BENEFITS OFFERED

Criminal background and reference check will be performed on final candidate.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities : The contractor will not discharge or discriminate against employees or applicants for inquiring about or discussing pay. However, employees who have access to compensation information as part of their essential job functions may disclose it as permitted by law. 41 CFR 60-1.35(c)

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