Director of IT Business Systems

Director Of It Business Systems

Under the direction of the CIO, the Director of IT Business Systems will be responsible for overseeing the end-to-end intake, evaluation, and formalization of new technology initiatives, including software requests, solution proposals, IT evaluation of licensing agreements, and software-related contracts. This position will serve as the critical liaison between business units and IT, ensuring technology investments are aligned with budgets, compliance standards, license availability and resource capacity. This is a highly visible leadership role requiring a blend of technical acumen, business strategy, vendor management, and operational execution.

Responsibilities

Strategic Intake & Governance

• Establishes and leads a structured intake process for all new software and systems-related requests across the organization.
• Facilitates cross-functional evaluation of new solutions to assess feasibility, ROI, strategic fit, and risk.
• Prioritizes incoming requests in collaboration with enterprise architecture, security, and finance teams.

Solution Management & Evaluation

Software Licensing & Contract Management

Stakeholder Engagement & Communication

Team Leadership

Qualifications

Education and Experience

Bachelor's degree in Information Technology, Business Administration, or related field (Master's preferred). 8+ years of progressive experience in IT systems, business analysis, or IT portfolio management, including 5+ years in a leadership role. Proven track record managing software portfolios, contracts, and solution intake / governance processes in mid-to-large enterprises.

Special Skills, Licenses and Certifications

Strong understanding of enterprise IT ecosystems, SaaS platforms, integration approaches, and vendor management best practices. Strategic thinker with a results-driven mindset and the ability to manage ambiguity and competing priorities. Experience with ITSM, intake / ticketing platforms (e.g., ServiceNow), and software asset management tools.

Performance Based Competencies

Exceptional communication, negotiation, and stakeholder engagement skills.

Work Environment And Physical Demands

More than 50% of work time is spent front of a computer monitor.

HIRING RANGE :

$180,252.50 - $243,340.87

All HealthPlan employees are expected to : Provide the highest possible level of service to clients; Promote teamwork and cooperative effort among employees; Maintain safe practices; and Abide by the HealthPlan's policies and procedures, as they may from time to time be updated.

IMPORTANT DISCLAIMER NOTICE The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.