School Health Regional Manager
The School Health Regional Manager is responsible for the overall business operations in assigned region(s). The School Health Regional Manager will be responsible for leading and managing daily operations to achieve business goals and maximize profitability. The SH Regional manager guides management of staff in region(s), sets performance objectives, evaluates and optimizes operational performance, ensures regulatory and company standards are upheld, and prepares operation and financial reports. The SH Regional Manager will maximize student enrollment through the initiation and maintenance of relationships with school and community personnel while promoting and educating each school community about available services. This role will facilitate community collaborative initiatives and committees that support the school based health services and engage community members through outreach activities and presentations.
Supervisory :
- Responsible for the onboarding and off boarding of staff, including creating required training / shadowing schedules and introductory communications to team members welcoming new hires
- Reviews timecards and manages absence requests for assigned staff
- Evaluates staff performance and completes performance reviews and provides feedback
- Helps to resolve employee issues and disputes
- Manages operational workflows
- Collaborates with HR and Senior Leadership as needed
Administrative :
Tracks and oversees Enrollment Process is completed accurately and in accordance with the timelines outlined in the processEnsures staff are held accountable to accurate data entryEnsures operational reports are accurate and disseminated to the correct staff for review and follow upReconciliation report- send to Regional Directors and appropriate clinical staffFacilitates process improvement initiatives and trains staff to new / updated workflowsVisits all assigned schools with Medical / Behavioral Health / Dental services to build rapport and strengthen partnerships, report data to external partners and stay current on any changes in need or demandMeets with internal and external partners to review business goals and revenue targetsActs as a liaison between School-Based staff, School Administration, and CHC LeadershipParticipates and develops School and Community Committees that provide opportunities to enhance and promote the wellness of studentsDevelops and implements business, marketing, and advertising plans for program i.e. Outreach calendar hold Regional Outreach meetings / eventsTrack and oversees participation in school functions that provide enrollment opportunities or promote school based health servicesEnsures the successful and timely opening of new School-Based locations, including, but not limited to, coordination of facility renovations; technology set up; ordering equipment, furniture, and supplies; and communications with school administration and student population.Participates in hiring and training of new employees, including facilitating orientation activities and introductory meetings with school staffMaintains Master Calendar Build / Review for Dental / Medical / telehealth supportCompletes DPH / District Quarterly Program Reports and ensure timely submissionConducts Annual Student / Stakeholder / Parent SurveysAnalyzes survey data and participates in Strategic Planning to provide recommendations for improvements based on survey responses.Participates as requested in : Contract development and tracking, Scope development, Promotion of CHC's School Based Health services at a national level, Grant writingMay perform other duties and responsibilities as necessaryQualifications :
Required Skills and Education : Associates Degree required, Bachelor's Degree preferredMinimum of two (2) years' experience in the healthcare services setting, including experience in program oversight and outreachMinimum 1 year managerial experienceDemonstrate excellent problem-solving and decision-making skillsAbility to manage multiple concurrent priorities and deadlinesProcess / procedure development, implementation and improvement skillsSuperior judgmentProve to be proficient with MS Office suiteEffective communication at all levels in the organization with strong oral, written and negotiation skills, including public speaking / presenting.Reliable access to automobile / valid driver's licensePhysical Requirements / Work Environment : Minimal physical effort. Must be able to operate computer and telephone continuously. Regular regional travel as necessary.
Work Schedule : Exempt, Full-time (40 hours a week, 8 hours a day)
Location : Community Health Center of Meriden City : Meriden State : Connecticut Time Type : Full time