Clinical Coordinator

Temporary Full Time Position Starting June 2025 through June 2026

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POSITION SUMMARY :

The NEST Clinical Coordinators, working in conjunction with the NEST HUB leadership for the overall operations of the NEST HUB Consultation Program. The mission of the NEST HUB is to reduce the number of displacements in foster care by providing enhanced foster care support / consultation services & access to prevention strategies while promoting family connections and attachment. The objectives are to; Screen, and identify the need, for additional support services; provide enhanced foster care support for families and children; implement tiered-severity consultations; identify metrics for data collection and analysis and to develop policies and protocols. The Clinical Coordinator takes the lead in optimizing the clinical based consultations and referrals NEST HUB Program. This includes providing consultation of TIERS of intervention provided to the families within the CT DCF Foster Program. The Clinical Coordinator works closely with the Training Specialist to inform areas for professional development. They also work closely with the Data Specialist to institute improvements that result from continuous quality improvement initiatives. This position is up to 100% work from home, with the flexibility to work in office to fit the business needs of the company as needed.

This position will represent ABH and its services in a positive and professional manner and adhere to ABH’s best practices, guidelines, policies and procedures as established, promoting ABH as a leader in behavioral healthcare in all interactions and work.

DUTIES AND RESPONSIBILITIES :

• Maintains familiarity and understanding of contract requirements related to the performance of NEST HUB Care Coordinators;
• Trained in and holds strong working knowledge of the NEST HUB functions and child serving agencies within the state;
• Develop and institute innovative solutions to optimize the operations of the NEST HUB Program. Work closely with the NEST HUB Management team to identify trends and needs; and propose and implement solutions.
• Advises on ongoing NEST HUB staff workforce requirements and training needs, and works closely with NEST HUB Director to help inform focus areas of needed professional development for the NEST HUB Program.
• Supports NEST HUB Consultants in resolving concerns with subcontracted agency partners, elevating concerns to NEST HUB Director as indicated.
• Works closely with the NEST HUB Behavioral Health Quality / Data Specialist to integrate findings from continuous quality improvement initiatives to enhance and optimize program operations.
• Promptly elevates concerns to NEST HUB Director related to any contract level and consultant performance concerns, or any other potential issue that may compromise the quality of NEST HUB service delivery.
• Other administrative duties as identified by the Program Director, including but not limited to; representing ABH and NEST HUB in the Early Childhood Community; attendance at, and / or participation in, activities related to the NEST HUB Contract, such as Early Childhood Initiatives, trainings and presentations; triage requests for NEST HUB Services and public presentations; and other duties as identified to implement and enhance the overall activities related to new or existing components of the NEST HUB Program;
• Maintains confidentiality of all client protected health information and adheres to all HIPPA related to policies and procedures;
• Performs other tasks / responsibilities as required to support the business operations;
• Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds.

EDUCATION AND EXPERIENCE REQUIREMENTS :

KNOWLEDGE / SKILLS / ABILITIES :

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