Transit Security Officer In Training

Transit Security Officer In Training

As a Transit Security Officer in Training (TSO-T), you will provide security services for employees, contractors, customers, and visitors. With the support of the Transit Police Unit (TPU), the Social Worker Program, and customer service positions across the agency, you will help provide a safe and secure environment. This entails patrolling, monitoring, and responding to security incidents, among other duties.

Essential Duties

Patrol and inspect Community Transit property, vehicles, and service areas to :

• Prevent and discover rule of conduct and policy violations
• Identify and address other suspicious activity
• Assist customers in successfully using our services
• Assist employees as needed
• Inspect property
• Provide event security, crowd control, checkpoint control, and vehicle flagging as requested.

Patrols will be conducted solo, with a partner, or as part of a group. Patrolling will be on foot, driving a vehicle, riding a bus, and other similar activities.

Respond to all types of incidents and emergencies, both in-progress and not in-progress.

Enforce Rules of Conduct and other Community Transit policies. Issue warnings, re-seat requests, temporary denials of service, exclusions, parking warnings or impounds, and conduct fare enforcement activities. Ensure compliance with federal, state, and local security policies, laws, and regulations.

Security Operations Center (SOC) :

Collaborate with the Transit Police Unit (TPU), the Social Worker Program, and customer service positions across the agency to respond to, process, and debrief security incidents. Foster continuous improvement and employee emotional support, using skills in mediation, emotional intelligence, and culturally sensitive communication.

Assist with training other TSOs, employees and contractors. Assist with developing standard operating procedures and provide other program support.

Participate in Emergency Management training and serve as an emergency responder during disasters or emergencies. May serve as the Incident Commander or in a similar position for extended periods of time until relieved.

Perform other duties of a similar nature or level, as assigned.

Requirements

Minimum Qualifications

An equivalent combination of education and experience to successfully perform the job duties is also accepted.

Knowledge Requirements

Skill Requirements

Preferred Knowledge and Skills

Working Conditions