Business Office Clerk

Business Office Clerk

Helping people feel better isn't just about the treatment we give the relationships we create and the compassion we share are just as important. At Stephens Memorial Hospital we make a difference in the lives of our communities and the lives of those we work alongside every day. We know it takes a special person to work in healthcare, and we are committed to providing our people with an enriching and rewarding environment.

From your first day, you'll be part of a group of some of the most talented professionals united in a common goal to care for those in our community. Ready to work with awe-inspiring teammates who are dedicated to making a difference? Join us in going above and beyond.

Stephens Memorial Hospital is looking to hire a full-time Business Office Clerk.

Position Summary : Responsible for verifying daily collections from each registration drawer; prepare deposits including daily cash collections, patient / payer checks received in the mail and take to bank; sort mail and distribute to appropriate departments. Take patient payments at Business Office window. Provide support in conjunction with Business Office Manager for the patient Financial Assistance Program.

Essential Duties :

1. Collect daily cash drawers verify and prepare deposit slips

2. Maintain and monitor petty cash box

3. Sort the mail and separate patient and insurance payments from regular mail

4. Create Daily Transaction Folder to scan all daily transaction

5. Update Daily Cash Log for CFO

6. Distribute all other mail to appropriate departments

7. Post assigned adjustments on patient accounts

8. Establish Patient Payment Plans including setting up on patient medical record

9. Responsible for ordering supplies including postage for, uploading in Business Office meter

10. Complete Financial Assistance applications when patient presents to Business Office

11. Responsible for processing FA applications from all departments

12. Submit FA applications to BOM for final approval

13. Updating FA Log and patient record

14. Any other duties as assigned by Director of Business Office.

Interpersonal Skills :

1. Demonstrate experience functioning as a team player.

2. Demonstrate written and verbal communication skills, which elicit positive and productive outcomes.

3. Demonstrate philosophy of caring and compassion for patients, fellow employees and community served by this organization while maintaining mental toughness.

4. Demonstrate commitment to continued self-improvement, honesty, integrity and character, which reflects an atmosphere of professionalism in providing quality work.

Education / Experience Required :

1. High School Graduate or equivalent

2. Bilingual strongly preferred

3. Cash reconciliation experience preferred

Math Skills : Ability to add, subtract, multiply and divide affectively. Ability to perform these operations using units of American money and measurements of weight, volume, and distance.

Language skills : Ability to read documents at a level to determine allocation. Ability to speak sentences in a manner that is easy for customers to understand.

Reasoning skills : Ability to apply common sense understanding to carry out detailed but not involved written or oral instructions. Ability to address problems involving a few concrete variables in standardized situations.

Physical and mental requirements / environmental factors :

Strength Guidelines : On occasion lift and / or move up to 20 pounds.

Motion Parameters : Frequently required to sit in one position; walk back and forth on concrete floors.

Vision and Hearing Requirements : Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Hearing abilities required include hearing overhead paging system; noise level is moderate.

Work Environment : Rarely exposed to toxic / caustic chemicals, hazardous materials and waste; rarely works near moving mechanical parts, exposed to wet, humid conditions, fumes or airborne particles, risk of electric shock or vibration. This position is classified as an OSHA category 3 position : rarely exposed to a specific hazard.

Emotional Demands : Must be able to manage difficult or emotional patient situations including the ability to respond promptly to patient or co-worker needs and requests for service and assistance.