Commercial Account Handler
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Epsom
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Commercial Account Handler jobs in
Epsom
We're looking to add a Commercial Account Handler / Senior Account Handler to the team in Whyteleafe to support our growing client base with their requirements even more effectively.
The team in Whyteleafe consistently aim to deliver outstanding service to our clients and have built an enjoyable working environment for our team which thrives on delivering results for our clients.
As a Brown & Brown teammate we will rely on you to put our customers at the heart of everything you do; managing a portfolio of our commercial clients, providing them with advice alongside supporting our Account Executives in delivering world class service to our customers.
We will rely on you too :
Manage the day to day servicing of a book of commercial insurance clients across a variety of insurance lines and products
Assist in the preparation renewal reports, process mid-term adjustments and support our clients with policy documentation, alongside supporting on any queries they may have.
Work with our clients, responding to queries promptly and finding appropriate resolutions for our customers.
Liaise with underwriters and insurers alike, to obtain the best terms from the market and ultimate outcomes for our clients
Maintain accurate client records in line with company process and procedures, complying always with the FCA guidelines.
Actively seek out new business opportunities, ensuring our new customers and their business are adequately protected.
Want to learn and develop your skills supported by the regional leadership team.
The Rewards :
A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.)
Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation).
Full support for your professional development (including fully funded qualifications)
About You :
You will have a strong grounding and understanding of commercial Insurance products particularly property, casualty and motor and be keen to develop in your career.
Be proficient in the use of the Acturis system and have previous experience in using insurer and broker portals alongside e-traded systems
You’ll be able a natural communicator working with colleagues and insurer partners at all levels.
Have a good working knowledge of Microsoft office applications particularly Outlook, Word and Excel and
You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.
For more information please apply online or contact Dan Hurley.
28,000 - £30,000pa PLUS free parking, close to transport links, 22 days holiday plus bank holidays, sociable team, events and incentives
Overview :
An opportunity to join a well-established company based in Mitcham. The main focus of this role is to liaise between sales teams, various departments, suppliers, and current / future customers as well as handle a high volume of customer enquiries whilst providing a high quality of service to all customers.
Daily Duties include :
Answering phones promptly
Processing orders and enquiries from acknowledgement through to delivery to site, ensuring liaison with suppliers and customers
Tracking sales orders to ensure that they are scheduled and sent out on time
Resolving any sales related issues with customers
Checking order acknowledgement for accuracy
Maintain and update customer notes with all transactions, schedule changes and requests
Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents
Maintain a day book with all day to day events
Support the Sales Reps
liaise with suppliers of to ensure the best possible service for customers
Attend training to develop relevant knowledge and skills
To attend weekly team meetings
Sound interesting.you must have :
Ability to use Microsoft Outlook, Excel and Word,
Ability to Multi-task
Good organisational skills
The ability to work in a fast paced environment
Office Angels is an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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