Service Manager

Job Description

Job Description

Description :

As the Service Manager, you will lead the Service team and ensure the property remains in tip-top condition through a passion for quality physical appearance and proactive quality maintenance and repairs. You'll also lead and mentor a crew of skilled technicians, solve maintenance challenges, and ensure everything runs as smoothly as possible while communicating effectively.

Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values : integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways—including team member training, support, and career pathing—and believe that, by doing so, we can positively impact our resident and team member experience.

Are you ready to make an impact?

Location : Keystone Apartments

Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan!

• Career advancement and learning opportunities
• Bonus opportunity
• 13 paid holidays, including a Personal Wellness Day & Volunteer Day
• Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!
• Housing discount opportunity
• 401(k) with company matchMedical, Dental, and Vision insurance plans
• Employer-sponsored short-term & long-term disability plans
• Company-paid life insurance
• Health savings account with employer contribution
• Flexible spending account
• Voluntary benefits
• Employee Assistance Program (EAP)
• Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements.

The day-to-day : The Service Manager oversees the daily maintenance operations including collaborating with Property Managers on property needs and escalations. Additionally, Service Managers work closely with Regional Service Managers on larger capital projects, including value-add execution, capital projects, etc. Some days are pressure-filled, so they’ll need to remain flexible, resourceful, efficient, and have a general passion for accomplishment and overcoming challenges. Service Manager may work with any of the following…

Requirements : What you bring :