Job Description
Job Description
Patiente Access Representative (Cambridge, MA)
Pay rate : $23 per hour
Shift : Monday - Friday (8 am - 4 : 30 pm)
Notes : The position is for 13 weeks, but it can be extended depending on the performance.
We are looking for a Patient Access Representative / Customer Service with experience in medical settings.
Duties :
- Checking patients in and out when they arrive for medical appointments
- Answering the phone to address patient inquiries and scheduling appointments
- Documenting insurance information, personal information, payment methods and other important patient information
- Updating patient files and appointment information accurately
- Communicating information and important details to other medical care staff
- Contacting insurance companies regarding coverage, preapprovals, billing and other issues
- Processing payments from patients and handling billing issues between patients and insurance companies
- Managing various types of paperwork and other clerical duties