Job Description
Job Description
GENERAL SUMMARY OF DUTIES :
Responsibilities include all front office functions including patient relations, appointment scheduling,
telephone duties, patient registration, insurance verification, handling medical records, filing, cashiering,
and computer work.
SUPERVISOR : Practice Manager
DUTIES INCLUDE BUT NOT LIMITED TO :
- Work at the reception desk, answer phones, greet and communicate with patients and
- providers.
- Scheduling, canceling, and rescheduling patient appointments.
- Checking in patients and properly documenting registration.
- Insurance verification and verification of patient demographics.
- Filing and retrieving medical records / files.
- Copying and faxing duties.
- Collecting co-pays and cash from patients, getting authorization on credit cards.
- Entering charges, payments, and balancing the day in the computer.
- Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
- Perform other duties as required.
- Must read, understand, and adhere to all Physician Services policies and procedures.
- Practice and adhere to the Code of Conduct and Mission and Value Statement.
Practices certified as Patient Center Medical Home include these additional job duties :
Coordinates continuity of patient care with external healthcare organizations and facilities and referrals from the primary care provider to a specialty care provider.Participates on a team for data collection, health outcomes reporting, audits and programmatic evaluation related to Patient Centered Medical Home.EDUCATION :
No education RequirementEXPERIENCE :
Less than one year of experience is required, one to three years of experience is preferred.CERTIFICATION / LICENSE :
No license requirementsPHYSICAL DEMANDS, WORKING CONDITIONS, HAZARDS, ESSENTIAL FUNCTIONS :
Manual DexterityStanding and walkingReach above shoulderRepetitive arm / hand movementsColor visionSight Acuity - far, near, depth perceptionPush / pull weight of up to 25 lbs.Carry up to 25 lbs.Lift up to 25 lbs.Sitting for long periods of timeReaching, bending, stooping, kneeling,crawling
Hear alarms / telephone / tape recorderExposure to communicable diseasesExposure to blood borne pathogensAbility to work under stress, or in emergencysituations
KNOWLEDGE, SKILLS AND ABILITIES :
Knowledge of basic office equipment including copier, fax machine, and computer.Skill in dealing with interpersonal issues and customer relations.Ability to handle multiple priorities at once with minimal supervision.Ability to comprehend and follow written and verbal instructions.Ability to organize and communicate clearly.Ability to maintain confidentiality of patient and employee information