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Executive Housekeeper
Executive HousekeeperFairfield Inn • Sioux Falls, South Dakota, USA
Executive Housekeeper

Executive Housekeeper

Fairfield Inn • Sioux Falls, South Dakota, USA
20 days ago
Job type
  • Full-time
Job description

As Executive Housekeeper you will be responsible for managing the overall day-to-day and long-term operations of the housekeeping department including personnel the upkeep of all the guest rooms public space outdoor surroundings guest laundry back of the house and on-site laundry facility. You will also ensure that the housekeeping department is working within allotted MPR standard while maintaining brand / company required cleanliness standards. If you have a great attention to detail take pride in your work and can lead by example we invite you to apply!

RESPONSIBILITIES

  • Manage the daily operations of the housekeeping department and onsite laundry facility including scheduling.
  • Educate and train all employees in compliance with hotel standards. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
  • Provide mentoring coaching and regular feedback to help manage conflict and improve employee performance.
  • Issue daily assignments to all housekeepers and laundry attendants.
  • Supervise and inspect daily cleaning of the guest rooms guest corridors elevator foyer area vending area service areas including linen closets staff restrooms and storage area.
  • Implement and maintain ongoing general cleaning programs.
  • Manage and track inventory (guestroom amenities linen terry laundry facilities and cleaning supplies) and order needed supplies and amenities on monthly / quarterly basis.
  • Conduct monthly department meetings with housekeeping staff.
  • Request and follow-up on maintenance issues / problems with engineering department to protect hotel assets and ensure a safe accident free environment for guests and employees.
  • Assist in resolving guest complaints regarding service and / or room cleanliness.
  • Stay mindful of monthly budget keeping in communication with the Executive Housekeeper for potential budget discrepancies and any additional staffing requests if needed.

QUALIFICATIONS

  • Previous hotel housekeeping experience preferred; previous supervisory experience also preferred.
  • Knowledge of housekeeping and laundry operations and procedures.
  • Knowledge of proper use and storage of cleaning chemicals.
  • Knowledge of equipment such as vacuums commercial washers and dryers.
  • Proficiently speak read write and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members.
  • Able to use tact and understanding when dealing with a variety of employee relations and customer service problems including stressful and highly emotional situations.
  • Able to prioritize and organize work assignments and delegate responsibilities.
  • Demonstrate genuine care for customers and team members.
  • Able to work in a fast paced environment.
  • Able to access and input information into computer.
  • BENEFITS

  • PTO with immediate accrual
  • Access 50% of your wages prior to payday
  • Discount program for car rentals travel entertainment etc.
  • Hotel Discounts Worldwide
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life / AD&D and Supplemental Life Insurance
  • Voluntary Options Critical Illness / Accident / Hospital Indemnity / Short Term Disability / Legal
  • Employer Sponsored Long-Term Disability Coverage
  • 401(k) with immediate match
  • Double Time for Holidays Worked
  • Health Savings Account
  • Employee Assistance Program (EAP)
  • Dependent Care FSA
  • Key Skills

    Hotel Experience,Hospitality Experience,Basic Math,Laundry,Cleaning Experience,Housekeeping Management,Special Needs,Hotel Management,Sanitation,Budgeting,Leadership Experience,Supervising Experience

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Executive Housekeeper • Sioux Falls, South Dakota, USA

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