Position Overview The General Manager / Beverage Director at Ama is responsible for overseeing all food and beverage for the ground floor restaurant, in-room dining, and lobby services. This role ensures high-quality products and service while maintaining profitable F&B operations. The GM / BD also leads the beverage program, curating wine and cocktail offerings that reflect Ama's brand and elevate the guest experience. The GM / BD is responsible for building a strong team, maintaining operational excellence, and representing the restaurant as a leader in the community.
Key Responsibilities Oversee daily operations of the ground floor restaurant, in-room dining, and lobby services.
Manage scheduling, payroll, and team performance reviews.
Ensure smooth coordination between kitchen, service, and administrative teams.
Build and maintain a strong, positive team culture, fostering development and retention.
Represent Ama to guests, industry partners, and the community, ensuring the restaurant's brand and standards are upheld.
Curate and maintain the wine list and cocktail menu to align with Ama's vision and brand.
Train and supervise beverage staff to ensure high-quality service and product knowledge.
Monitor beverage inventory, ordering, and cost control.
Manage profitable F&B operations, monitoring costs, revenue, and staffing needs.
Maintain accurate financial records and documentation.
Ensure compliance with health, safety, and liquor regulations.
Deliver exceptional, personalized service to every guest, with a focus on creating memorable dining experiences.
Maintain high standards of food, beverage, and service quality.
Respond to guest feedback and complaints in a professional and timely manner.
Ensure SOPs are followed in all operational areas and participate in audits and continuous improvement initiatives.
Recruit, train, and mentor staff to meet service and operational standards.
Conduct ongoing training in service, hospitality, and beverage knowledge.
Recognize and celebrate team milestones and achievements.
Qualifications At least 6 years of progressive experience in food & beverage operations, hospitality, or a related field; or a 4-year college degree with at least 3 years of related experience; or a 2-year college degree with 4 or more years of related experience.
Proficiency in Windows, spreadsheets, and word processing applications.
Knowledge of F&B preparation techniques, health department regulations, liquor laws, and beverage program management.
Physical & General Requirements Long hours may be required.
Medium work : lifting or moving up to 50 pounds occasionally, and / or 20 pounds frequently.
Communicate effectively with employees, guests, and leadership in a friendly, attentive, and professional manner.
Multitask and prioritize departmental functions to meet deadlines.
Attend required meetings and training.
Maintain high standards of personal appearance and grooming.
Approach challenges proactively and implement solutions efficiently.
Maintain confidentiality of sensitive information.
Perform other duties as requested by management.
Compensation & Benefits Base Salary : $95,000.00 annually
Bonus Structure : Up to 5% annual performance bonus, based on achieving key financial and operational goals.
Health & Wellness Benefits :
Health, dental, and vision insurance (75% employer contribution)
Optional discounted dental and vision plans via CoAdvantage
Retirement Benefits : 401(k) Retirement Plan with potential employer matching
Paid Time Off : Two weeks of paid vacation per year
One week (40 hours) of paid sick time per year
Professional Development : $1,000 annual stipend for approved professional development opportunities
Additional Benefits : Complimentary staff meals during shifts
Visibility and participation in culinary community events and industry partnerships
Direct leadership role in shaping Ama's culture, culinary direction, and hospitality impact
Next Steps & Application Review the information above. Pick 1 or 2 bullets from the Key Responsibilities and respond to them in the body of your application. Please also attach a current resume and / or include an updated LinkedIn URL. Application and resume can be sent to Anthony Kinn at the email address below.
Email : Renato@pearllawhospitality.com
J-18808-Ljbffr
General • Boston, MA, US