Dealer Business Development Manager

Dealer Business Development Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Job Overview : The Dealer Business Development Manager plays a pivotal role in managing and supporting our Dealer Channel, specifically focusing on maximizing revenue generated through Heartland payments. This position serves as a dedicated advocate and ambassador for our Dealers, championing all aspects of reselling our payments products and driving additional revenue through card, COMO and payroll referrals.

Responsibilities :

Managing Dealer relationships : Overseeing contracts, quotas, assigned territories, and recruitment / termination processes.

Product expertise and training : Thoroughly understanding and effectively communicating all our policies, procedures, and product advantages to enable revenue growth for assigned Dealers.

Dealer Program representation : Acting as the primary point of contact for the Dealer Program within your assigned divisions, addressing all Heartland payments-related inquiries.

Attention to detail : Ensuring efficient and professional communication and mentorship for all Dealers and prospective Dealers.

Resource mastery : Demonstrating in-depth knowledge of all Dealer-facing documentation, including the Dealer Manual, processes, price lists, authorized Dealer list, and training materials.

Sales and support : Assisting Dealers in lead submission and fostering relationships with Inside Heartland card and payroll partners.

Escalation resolution : Serving as the primary contact for resolving any Dealer-related escalations.

Why this role is valuable to the company : The Heartland POS Dealer Business Development Manager role is critical in keeping the Dealer Channel running smoothly and plays an integral part in the individual Dealers' successful growth and development of revenue. This role will develop relationships with many diverse resellers, merchants and colleagues. This position serves as an evangelist for the HPOS Dealer Program including recruitment, large end-user opportunities, trade shows, training and new product launches, etc.

Requirements :

2-5 years in Payments OR POS Dealer management OR channel management experience

4-year college degree or equivalent experience

Enjoy problem solving and channel management

Have experience with contracts and negotiations

Extremely organized with professional follow-up habits

Experience with Google Suite, Salesforce.com, LinkedIn, and social media

Hospitality and food service and / or retail experience is helpful

Ability to travel as needed

Compensation and Benefits : This person will work from home office. This position is a salary plus bonus position.