Information Technology Specialist

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This range is provided by Harper Associates. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00 / yr - $90,000.00 / yr

Family Office - Birmingham MI.

Harper Associates has been retained for this search

Outstanding opportunity for an Information Technology Specialist to join a private family office. In this newly created position, this individual will assist company staff with the use and maintenance of all technical items in their IT environment, ensuring that all users have safe, secure, and available access to computers and computer-related resources. Approximately 100 computers are primarily on-site. Responsibilities include supporting IT Leadership, its IT Consultants and their Managed Service Provider (MSP), analyzing system needs, developing operational procedures, and ensuring system stability, safety and efficiency.

A Bachelor\'s degree in Computer Science, Information Technology, or Computer / Systems Engineering and 1-3 years of experience, strong communication, customer service, and analytical skills are keys to success. Familiarity with computers, networks, AI and business software, as well as working knowledge of systems engineering principles, are qualifications for this opportunity. Occasional travel to other offices / residences can be expected.

Key Responsibilities

• Onboarding and offboarding employees and related support.
• Hands-on assistance for end users with unfamiliar tasks
• Assure reasonable service levels are maintained by the MSP in support of end users via :
• Reviewing and following up on daily ticket and weekly monitoring reports.
• Assisting with the purchase and deployment of computers, software and other equipment.
• Maintaining detailed equipment logs and managing warranty renewals and related issues.
• Participate in and conduct regularly scheduled meetings with various IT service providers and vendors as necessary.
• Engage in and conduct IT training and awareness events to improve overall staff productivity, security and familiarity with hardware and software tools used in due course of business.

System Installation and Configuration

Monitoring and Troubleshooting

Infrastructure Support

Requirements Analysis

Collaboration and Documentation

Task Automation

Typical Qualifications

Experience

Technical Skills

Soft Skills

Excellent salary and benefit package. Please forward resume to : ben@harperjobs.com

Direct : (248) 737-0431 | Fax (888) 737-8525

Seniority level

Employment type

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Industries

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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