Director, Product Management, Detection and Enforcement

Director, Product Management, Detection and Enforcement

Company Description

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and keeping commerce human.

Salary Range

$239,000.00 - $311,000.00

What’s the role?

The Detection and Enforcement Product Management team’s mission is to keep our buyers and sellers safe and to reduce risk across our marketplace. The team achieves this by detecting policy violative content and adversarial actors through machine learning and AI, and by maintaining the infrastructure that powers both automated actions and manual reviews.

As Director of Product Management for Detection and Enforcement, you will :

Define and drive Etsy’s long-term product strategy to strengthen marketplace integrity and member safety.

Lead multiple teams that build systems to protect users, collaborating with Trust & Safety, Engineering, Legal, Operations and other Product teams.

Advance safety-by-design principles and scalable moderation mechanisms.

Define a strategic roadmap for AI-driven detection to proactively identify risk, maintain member trust, and ensure compliance with evolving global standards.

Guide innovation in identifying adversarial actors, fraud, and account takeover.

Own and develop a product strategy balancing legal & policy requirements, scalability and excellent user experience.

Key responsibilities include :

Lead all aspects of the team’s strategy, prioritization and delivery through continuous iteration, analysis and experimentation.

Work closely with lead across product, ops, analytics and engineering to build products that are effective and scalable.

Present regularly to company executives on roadmap progress, strategy and prioritization.

Develop strategies to reduce financial loss from fraud across a two-sided marketplace.

Lead 4 PMs as they drive their squads’ execution.

Qualifications :

10+ years of product management experience, including 3+ years leading product managers.

Experience in Trust & Safety, Risk, Fraud Detection or Marketplace Integrity domains.

Demonstrated ability to lead complex product initiatives, including scaling through Machine Learning and AI.

Inspiring, engaging and clear communicator.

Strong belief in Etsy’s vision, mission and values.

Benefits and Perks

Full-time position reporting to the Head of Customer Operations Product. Eligible for an equity package, an annual performance bonus and competitive benefits that support you and your family as part of your total rewards package at Etsy. Requires presence in Etsy’s Brooklyn Office once or twice per week depending on proximity.

EEO Statement

At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience and longevity. We encourage people from all backgrounds, ages, abilities and experiences to apply. Etsy is an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

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