Service Phone OperatorSmithtown Toyota • Smithtown, NY, US
Service Phone Operator
Smithtown Toyota • Smithtown, NY, US
14 days ago
Job type
- Full-time
Job descriptionGreeting customers in a polite and professional manner Scheduling service appointments Answering basic questions regarding services (pricing, estimated timing, etc.) Transferring customers to the appropriate staff member when necessary Responding to voicemails left outside of business hours Perform other duties as assigned by Management
Job Description
Job Description
Smithtown Toyota is currently looking for a full-time appointment scheduler / phone operator to answer inbound service calls and schedule service appointments for both of our busy shops. This is a high volume, fast paced position, so the ability to multi-task is very important. Automotive experience and / or experience scheduling appointments is a plus. This position pays hourly plus commission.
What we're looking for :
- Strong customer service and computer skills
- Candidates that are reliable and punctual
- Good understanding of computer software and other automotive technologies
- Quick learner with a positive attitude and a pleasant speaking voice
- Must be able to pass a drug test and background check prior to employment
- Must be able to work from 7 : 00 am to 4 : 00 pm, Monday, Wednesday, Thursday, Friday and Saturday.
Responsibilities include :
Please submit your resume for consideration.
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Phone Operator • Smithtown, NY, US