Patient Service Rep Imaging Scheduler

PSR Imaging Scheduler

Job Title : PSR Imaging Scheduler

Department : Imaging

Schedule : Per Diem Guidelines below

Essential Job Functions

• Greets patients, customers and family in person and by phone in a courteous and timely manner.
• Ensures patient arrival according to schedule and updates patient arrival time when necessary.
• Proficient knowledge and understanding of insurance.
• Collection of patient co-pays and outstanding balances.
• Offers and assists patients with questionnaires dependent on procedure. (CT, Mammo, MRI, Dexa.)
• Compliance with all organization and department policies, procedures and standards.
• Works to resolve all customer issues regardless of the source of the problem by determining and mobilizing the resources required to address the concern.
• Schedules and reschedules all radiology exams as requested and in accordance to department protocol, advising patients of pre-exam prep, if needed.
• Observes strict confidentiality in all phases of operations according to HIPAA guidelines.
• Maintains reception work area without food in the public's view. Maintains receptionist and patient waiting areas clear of unnecessary clutter and debris.
• Stock reception area with needed supplies.
• Maintains a consistent level of productivity. Organizes tasks in an efficient manner.
• Completes proper documentation for film / CD dispensing.
• Communicates proactively with provider offices, technologists, and leadership.

General Job Functions :

Physical Job Requirements :

Environmental Risks :

Education, Certification, Computer and Training Requirements :

Travel :

The following outlines the requirements for per diem technologists :

Pay Range : $18.13 - $22.02 Hourly

The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.