Freezeforce Field Service Manager

People and Culture @ Modern Ice Equipment & Supply

Ready to grow your career with an industry leader where positivity, continuous learning, and meaningful client experiences are part of the DNA.

Join Modern Ice, the most trusted full-service provider of equipment, parts, and supplies for the global ice industry — and a company that's been "with you every step of the way" since 1968.

ABOUT MODERN ICE

At Modern Ice, we're committed to surpassing expectations through groundbreaking solutions and exceptional service.

• 50+ years of trusted leadership in the packaged ice industry
• Expertise in equipment, parts, supplies, consulting, engineering, technical services, and training
• Home of Freeze Force, the largest and best-trained technical services team in the industry
• Partner of top manufacturers like Vogt, Leer, Matthiesen, and Hamer Fischbein (nVenia)
• Same-day shipping on in-stock parts with our "Order by 4 and Out the Door" guarantee

OUR CORE VALUES

WHAT YOU'LL DO

Job Summary

We are seeking an experienced and highly organized Field Service Manager to lead our team of refrigeration and mechanical service technicians. This role is responsible for overseeing daily field operations, ensuring top-quality service, and maintaining strong customer relationships. The ideal candidate will have strong leadership skills, a background in field operations or technical service, the ability to manage scheduling, customer relations, and performance standards across multiple service territories, and a passion for delivering reliable service solutions.

Key Responsibilities

Qualifications

Preferred Skills

Working Conditions

Referrals increase your chances of interviewing at Modern Ice Equipment & Supply by 2x.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Distribution, Project Management, and Management

Industries : Business Consulting and Services

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