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Sr. Dynamics 365 Developer - Customer Service Module

Sr. Dynamics 365 Developer - Customer Service Module

eStaffing Inc.Richmond, VA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Duration : 3 months with extension

Reporting Type- Hybrid (Must be local or nearby to Richmond, VA 23219)

Pay Rate- $50 / hr (W2)

Visa : US Citizens and Green Card Only

THIS IS A W2 / C2C REQUIREMENT .

Roles and Responsibilities :

  • Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.
  • Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
  • Adhere to best practices when implementing business solutions and define / refine a governance approach for the platform’s use at VDOT.
  • Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
  • Prepare mockups / prototypes based on requirements and use knowledge of Power Platform features / tools to offer solutions that meet business needs.
  • Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
  • Assist customers in discerning between Dynamics 365 / PowerApps / Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
  • Contribute to improving our processes and policies within the Business Enablement Services program.
  • Other duties as assigned.

Qualifications

  • 8+ years of experience with creating and managing solutions using Dynamics 365 Customer Service.
  • Strong expertise in Dynamics 365 Customer Engagement – Dynamics 365 Customer Service module.
  • Highly skilled in Microsoft’s Power Platform , to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse.
  • Experience with customization and implementation of Forms , Views, Plug-Ins, Workflows and BPFs in D365
  • Custom development experience using . NET, JavaScript and C#
  • Experience with Power Platform and Dataverse
  • Experience with using standard premium connectors with PowerApps and Power Automate
  • Experience with DevOps in Power Platform / D365 Environments
  • Experience with Data Integrations and Migrations using ADF SSIS Packages
  • Experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
  • Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
  • Strong knowledge of Microsoft’s licensing model for Dynamics 365 and Power Platform.

    • Nice to have experience with Devops in Power Platform (Power Pipelines / ALM Accelerator)

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    Sr Developer • Richmond, VA, US

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