Application Coordinator

POSITION OVERVIEW

The Application Coordinator will identify and qualify applicants and support the partner families in the program in multiple ways including but not limited to : communication, counseling, and coaching.The Application Coordinator will be responsible for ensuring the families turn in all information and criteria to evaluate readiness for the program requirements.

ESSENTIAL FUNCTIONS

• Qualify prospective applicants and guide applicants through the approval process.
• Manage verification of all application data, to include but not limited to : credit, financial, rental, tax, income, family, background, etc.
• Reviews files for missing and erroneous information and communicates accordingly with applicants.
• Remain aware of and track a large number of application deadlines and inform customers about them.
• Collaborate closely with underwriter to gain qualified approvals.
• Coordinate home visits as the last step in approval process.
• Use data to identify prospects and leads in database and coordinate email and SMS communication that encourages them to apply.
• Keep detailed records of the application process of prospective homebuyers while adhering to all compliance policies.
• Track Internal Statistics
• Set, track and report on quarterly goals related to recruitment and completed applications in collaboration with VP of Homeownership & Mortgages Services and Underwriter.
• Work with VP of Homeownership & Mortgages Services to comply with all state and federal laws.
• Assist Homeownership team with homeowner recruiting events as needed.
• Stay abreast of all mortgage compliance guidelines.
• Maintain in good standing with continuing education requirements.
• Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

EDUCATION, EXPERIENCE, & CREDENTIALS

PHYSICAL REQUIREMENT TO PERFORM THIS JOB

ACCOUNTABILITY POINTS

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