Job Opportunity : Global HR Operations Specialist
We are seeking a highly skilled Global HR Operations Specialist to join a fast-paced, internationally distributed team. This role is ideal for a proactive HR professional with deep expertise in HR processes, global compliance, and service excellence. You will be at the center of delivering high-impact HR services while supporting a wide range of business operations and transformation initiatives.
Key Responsibilities :
- Execute complex business process transactions, including HRIS entries (primarily in Workday ), to support regional and global operations.
- Interpret and apply company policies, employment laws, and HR procedures to resolve employee inquiries; escalate issues to Centers of Excellence as appropriate.
- Ensure timely and high-quality service delivery in alignment with defined SLAs and KPIs .
- Maintain up-to-date knowledge of regional employment law, HR compliance, and immigration requirements across multiple jurisdictions.
- Partner with global teams to coordinate international mobility, visa processing, and regulatory compliance.
- Lead or support initiatives focused on process creation, automation, documentation, and continuous improvement.
- Leverage analytics and service metrics to recommend and implement enhancements to shared services delivery.
- Collaborate with key stakeholders and COEs to tailor and deploy HR programs and initiatives.
- Manage onboarding and offboarding activities to ensure a seamless employee experience.
- Support payroll administration and reporting in collaboration with Finance and Payroll teams.
- Contribute to cross-functional projects and HR strategic initiatives as needed.
What You Bring :
5+ years of HR Generalist or HR Operations experience, with 3+ years in a global shared services environment preferred.Deep understanding of HR business processes , international labor laws, compliance, and HR policy interpretation.Strong judgment and independence in decision-making within established HR frameworks.Proven ability to manage confidential information with integrity and discretion.Demonstrated excellence in customer service , problem solving, and conflict resolution.Highly collaborative mindset with a strong sense of ownership and accountability.Comfortable in fast-paced environments and skilled in managing multiple priorities.Advanced proficiency in Workday , ServiceNow , and Microsoft Office Suite (Word, Excel, PowerPoint).Experience with Jira and Confluence is a plus.Familiarity with using KPIs / SLAs to monitor and improve HR operations.Excellent verbal, written, and interpersonal communication skills.Bachelor’s degree in HR, Business, or a related field—or equivalent hands-on experience.Prior experience in the technology industry is preferred.Why This Role :
This is an exceptional opportunity to contribute to a global HR function at scale. You’ll be empowered to influence service delivery, lead improvements, and work cross-functionally with international teams. Your work will directly impact employee experiences across the organization.
Benefits :
Benefit offerings include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Salary : $75K to $80K
Equal Opportunity Employer / Veterans / Disabled
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