Partnerships Manager

At the MBTA we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe reliable and accessible transportation. MBTAs Core Values are built around safety service equity sustainability and culture. Each employee that works for the MBTA performs their roles based on our vision mission and values. This includes attendance participation and contribution in local safety committee meetings as needed.

Job Summary

DEPARTMENT UPDATE : MBTA FARE REVENUE

The Partnerships Manager is responsible for mastering processes to turn ideas into initiatives and to generate revenue while maximizing customer value across the Network. The Partnerships Manager will work closely with a variety of internal MBTA teams to support the implementation and ongoing operations of revenue generating partnerships with third party vendors contractors and other government jurisdictions. Responsibilities include management of vendors internal business processes and stakeholders; building and monitoring performance dashboards; and managing the deployment of revenue-supported infrastructure both in the office and in the field at MBTA locations throughout the region such as digital information panels bus shelters secure micromobility parking and other amenities that improve our customers experience. The MBTA will rely on the Partnerships Manager to help drive revenue and provide value for the Authority and customers.

Duties & Responsibilities

• Develop tools processes and relationships to assist the department in launching identifying and tracking projects and needs.
• Serve as project manager for assigned commercial projects.
• Manage the MBTAs advertising and other related policies.
• Manage day-to-day operations with the MBTAs Advertising and other commercial vendors and partners.
• Analyze revenue and data to generate reports and dashboards.
• Use data to provide recommendations for customer enhancement investments.
• Establish project plans with internal and external stakeholders.
• Coordinate cross-functional teams and communicate with internal and external parties while meeting deadlines.
• Function as a conduit for creative initiatives or projects.
• Work across the organization to develop consensus and communicate decisions.
• Perform all other duties and projects that may be assigned.

Minimum Requirements & Qualifications

Substitutions Include

Preferred Experience and Required Skills

Job Conditions :

Disclaimers and Definitions :

Required Experience :

Manager

Key Skills

Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management

Employment Type : Full-Time

Experience : years

Vacancy : 1