Member Service Advisor

Job Description

Job Description

We are seeking a Member Service Adviser to join our team! You will be responsible for helping our members with various needs and creating a welcoming environment.

Responsibilities :

Handle member and guest inquiries

Provide information about the services, classes, products and prices

Proactively identify and resolve potential service issues and concerns

Document and update member records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Recommend and enroll guests into memberships and services

Assist in maintaining the appearance of the facility

​Qualifications :

Previous experience in customer service, sales, or other related fields

Previous experience in fitness industry preferred

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Company Description

www.thepreservehouston.com. Please check us out to become a bit more familiar with our organization.

Company Description

www.thepreservehouston.com. Please check us out to become a bit more familiar with our organization.